AutoNation Ford Lincoln Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Have dealt with Mike Shad Ford since my husband and I purchased the car and before. Always a pleasure. We always requested Dan Coburn and Steve Vinti which was the Gray team back then. Always a pleasure purchased the car and before. Always a pleasure. We always requested Dan Coburn and Steve Vinti which was the Gray team back then. Always a pleasure and always good work when needed. This time I dealt with Steve Vinti/Northside team. Never complaints. More
Kyle, my new service advisor, was very professional, pleasant and friendly. His main goal was to take care of the service item I requested, which he did, in a very timely manner. While I have been a c pleasant and friendly. His main goal was to take care of the service item I requested, which he did, in a very timely manner. While I have been a customer of Tammy, the former manager of the service department (for over 8 years), Kyle took over and did not miss a beat. Thank you Kyle! More
Billing at check out over charged and bill could not be fixed. Issue not resolved. Screw missing top of engine. Under engine cover extremely dirty looked like no one touched a thing. Repair done while trav fixed. Issue not resolved. Screw missing top of engine. Under engine cover extremely dirty looked like no one touched a thing. Repair done while traveling in out of state shop for 320 dollars. What a waste of money going to this dealer More
I actually started a New F-250 Order with another Dealership and stopped in AutoNation Ford OP for a tire repair. While the Tire was getting Fixed, Marley Garmon noticed I was checking out their "Ne Dealership and stopped in AutoNation Ford OP for a tire repair. While the Tire was getting Fixed, Marley Garmon noticed I was checking out their "New Build Order Wall" and asked me for an Opportunity to better their Offer. She introduced me to Salesman, Jordan Norman, and after some info was exchanged, the Sales Manager Brad Burnett, right Out of the Gate Beat the Trade-In Value and Discounts. I called the other Dealership and then "Leaned on the Pen" with AutoNation Ford OP. This has to the Fastest Deal, Build & Delivery of a New Special Order Truck EVER....Less than 2 Months!!! Marley handled the F&I, and put together Great Purchase Package that I'm very Pleased with. You would be Foolish not to go to AutoNation Ford OP for your next Vehicle Purchase. More
Mark Toney is a great salesman and provides excellent customer service. He is the only source that I go to for all of our trucks and vans. I have worked with Mark for several years and he is always tryin customer service. He is the only source that I go to for all of our trucks and vans. I have worked with Mark for several years and he is always trying to look out for my best interest. More
Zero stars!!!I am 75 and this is the Worst service Zero stars!!! I am 75 and this is the Worst service department I have ever dealt with. Made an appointment online to drop Transit Van off for servic Zero stars!!! I am 75 and this is the Worst service department I have ever dealt with. Made an appointment online to drop Transit Van off for service including oil change, fix tire leak and trouble shoot AC fan problem. Was charged for tire rotation that was not performed as tire with leak was still on driver front side. Tire leak was not fixed. Still trying to get refund for fraudulent tire rotation charge. They had the Transit van for 5 days and supposedly all they did was oil change. While van was there they would not return calls. Had to visit service department to get info/update on van status. This was my second visit to this service department. First visit was to prepare Van for 7000 mile summer vacation. That first visit was also disappointing but thought I would give them a second chance because they are close to my home. Would drive 50 miles to better dealership than this. More