AutoNation Ford Katy - Service Center

Mark from the service department and Mr. Sanchez the supervisor gave exemplary customer service. I had a frustrating issue but they worked hard to make it right. Thank You. supervisor gave exemplary customer service. I had a frustrating issue but they worked hard to make it right. Thank You. More

I usually deal with Service Advisor Armando G. He is always ready to help me in any way he can and answers all of my questions and concerns. He has always gone above and beyond for me. This past visit, always ready to help me in any way he can and answers all of my questions and concerns. He has always gone above and beyond for me. This past visit, I had the pleasure of dealing with Dustin. Again, very professional and was more than happy to listen and answer all of my questions and concerns. The whole service department (Technicians and Service Advisors) are very professional and take pride in their work. Keep it up! More

The service required was performed in a timely manner. Advisor was courteous and clear on his reccomendations. Very comfortable and clean waiting area. Easy to schedule appointment. Advisor was courteous and clear on his reccomendations. Very comfortable and clean waiting area. Easy to schedule appointment. More

Service advisor David Pool’s attention and dedication are truly second to none. I have purchased 4 vehicles from this dealership and will continue to come back for service. truly second to none. I have purchased 4 vehicles from this dealership and will continue to come back for service. More

Manager Henry, Reached out to me to take care of the maintenance on my F-150. I really appreciate Mr. Henry commitment of his service! Thanks. maintenance on my F-150. I really appreciate Mr. Henry commitment of his service! Thanks. More

Great efficient service. Even recommended a few things I needed done. Tom Magee was AWESOME!! They had a hard time finding parts but he kept calling and letting me know the status!! Highly recommend! needed done. Tom Magee was AWESOME!! They had a hard time finding parts but he kept calling and letting me know the status!! Highly recommend! More

I have been going to this dealership for a decade. Have always received excellent service! I have alwlays been greeted prom.ptly and with a great attitude. always received excellent service! I have alwlays been greeted prom.ptly and with a great attitude. More

Stay 8 hours away and dropped the car off to get it fixed and after 2 weeks came to pick it up still has problems. and after 2 weeks came to pick it up still has problems. More

An Ford Katy has always been extremely responsive to my service needs and has made recalls and service easy and pain free. David at the service front desk made a point of ensuring that communication was service needs and has made recalls and service easy and pain free. David at the service front desk made a point of ensuring that communication was clear as well as defining a handoff when away at the time of vehicle delivery. The shuttle driver was excellent and his vehicle was impeccably clean. More

Every time that I need to take my Ford Explorer to Auto Nation for an oil change or any other needs for my vehicle, I know that my car is in perfect hands. The auto professionals that Auto Nations has are Nation for an oil change or any other needs for my vehicle, I know that my car is in perfect hands. The auto professionals that Auto Nations has are the best. More