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AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

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September 01, 2021

Met at the dealership in a friendly and professional manner identified my visit and advised what service my vehicle required then proceeded to perform as stated More

by tesaunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terminal ID 13740143
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Sep 01, 2021 -

tesaunde responded

Met at the dealership in a friendly and professional manner identified my visit and advised what service my vehicle required then proceeded to perform as stated

September 01, 2021

Good service and fast. Thanks for received and did the maintenance Maintenance for a f150 on time. Nice attention by all employees during the visit More

by Galottig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
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Sep 05, 2021 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 30, 2021

David Pool went above and beyond my expectations. He provided quick diagnosis of the issue my truck was having, communicated timely and clearly, and had my truck back to me in no time. I would highly re More

by jtbrown2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pool
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2021

Their service was friendly and efficient. I am a very satisfied customer and will continue to use the service department at Auto Nation. More

by jodymfirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Randy
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Katy. If you have any further questions, please give us a call. We're always happy to help! Take care!

August 27, 2021

Gio was amazing, I was able to get me car in a few hours. I would definitely go back for service. More

by venisehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

i had a great first time experience with Mike in the Service department. More

by cooldaddy.rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Eugene
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2021

Had a appt. then when I got there was told I had to wait I wasn’t on appt list More

by Sabbathmlt07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Great service! Stayed in contact throughout the repair process and provided detailed and clear information on a timely basis. More

by abe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Poole
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Sep 03, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 26, 2021

I had an appointment at 11:30 but decided to show up a bit early. I was greeted immediately and was shown all the options I had. Mario was great More

by joycesanchez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
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Aug 31, 2021 -

AutoNation Ford Katy responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Mike is very friendly and helpful as well as knowledgable. More

by Nadimbahry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 31, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

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