Back

AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,002 Reviews

1,002 Reviews of AutoNation Ford Katy - Service Center

Sort by
September 20, 2021

Made appointment and was received well, completed on time however a little over budget. All in all satisfied More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi Ron, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 20, 2021

The service manager Rick was very nice, polite and friendly. My oil change did not take very long, a much shorter amount of time than I anticipated. Check out was quick and easy. I would highly recom More

by Lilefty60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

Sep 26, 2021 -

Lilefty60 responded

You did a great job. Very satisfactory amount of time for service. I let Marc Cannon know what a terrific job Ford Katy did on my car.

September 20, 2021

Very polite and helpful…. My car was ready in a very Very polite and helpful…. My car was ready in a very short amount of time… They also addressed all of my concerns… More

by dharper1967
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Lewis
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 19, 2021

I recently had my vehicle serviced at Autonation Ford Katy. Everyone there was helpful and made sure my vehicle was taken care of in a timely manner. More

by Mhiggins5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio
Sep 25, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2021

It was easy to make an appointment. I only had to speak with one person. I was even able to take the shuttle to have breakfast while waiting on my car. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 24, 2021 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 17, 2021

SERVICE WAS QUICK AND PROFFESIONAL, GLAD THEY ARE A LOCAL STORE. WILL DEFINATELY CONTINUE TO BRING MY CARS BACK. THANK YOU FOR THE GOOD SERVICE More

by brahmsnowydean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Sep 24, 2021 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2021

I take all of our cars for service or repairs to this Auto Nation because I leave come to know the people that work there and have a trust in them. They have always treated me with respect and have alway More

by bbrandos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin - Mike - Armando - Henry.
Sep 15, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 13, 2021

Attentive , on time and honest, David responded all of my questions and explained the recommendations. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David corvid
Sep 15, 2021 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

I use to write service. This dealership gives the quality of service I fully expect. More

by davidwayneburton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando Galvan
Sep 15, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Took too long to complete work. Did not get updated on how the work was going and it seemed like I had to wait quite awhile after I saw it come out of the work bay. More

by ggqii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 15, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

...
90
...