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AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

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September 29, 2021

Excellent service and experience with Randy my Service Advisor. Would definitely recommend AutoNation Ford Katy. Ask for either Armando or Randy. They are the very best. More

by Wsdarbonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Armando
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

September 27, 2021

I've been working with AutoNation Ford Katy since 2019 and services with Armando since then and each time and every encounter has been superior service. Well done! Very highly recommend. More

by bdrinkwine
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando
Sep 29, 2021 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

September 27, 2021

Thank you for the excellent customer service! Representative was knowledgeable and professional and kept me informed throughout the process. More

by Gooberd23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 29, 2021 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Dealt with Michael and he was great. He communicated well and got my truck repaired faster than expected. More

by whalleym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 26, 2021 -

AutoNation Ford Katy responded

We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2021

The service advisor Dustin was very polite, friendlily and helpful. I had problem with my third room seat, he assured me that it will take care and was honest that it might require more time than usual. M More

by aldawarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2021

Always a very good & friendly experience at AutoNation Ford in Katy, Armando Galvin is always very tentative & anxious to help. More

by munizp1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Galvan
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2021

The service manager Rick was very nice, polite and friendly. My oil change did not take very long, a much shorter amount of time than I anticipated. Check out was quick and easy. I would highly recom More

by Lilefty60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

Sep 26, 2021 -

Lilefty60 responded

You did a great job. Very satisfactory amount of time for service. I let Marc Cannon know what a terrific job Ford Katy did on my car.

September 20, 2021

Very polite and helpful…. My car was ready in a very Very polite and helpful…. My car was ready in a very short amount of time… They also addressed all of my concerns… More

by dharper1967
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Lewis
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 20, 2021

Made appointment and was received well, completed on time however a little over budget. All in all satisfied More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 26, 2021 -

AutoNation Ford Katy responded

Hi Ron, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 19, 2021

I recently had my vehicle serviced at Autonation Ford Katy. Everyone there was helpful and made sure my vehicle was taken care of in a timely manner. More

by Mhiggins5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio
Sep 25, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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