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AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

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October 12, 2021

Best service advisor out there is Mike professional and reliable you can depend on him whenever you need More

by dinaarmanios78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

October 11, 2021

James and Henry where amazing. Fast and friendly service at a great price. Couldn’t ask for better service. More

by BoB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Oct 12, 2021 -

AutoNation Ford Katy responded

Hello Bob, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2021

David Corvin was fantastic! He was on top of his stuff and great at communicating with me about my vehicle. Give him a raise! Definitely coming back to see him if I have any other issues. More

by Jacob Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
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Oct 12, 2021 -

AutoNation Ford Katy responded

Hello Jacob, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2021

David provided excellent service. He explained what was wrong with my vehicle and had it back repaired n two days. More

by scampise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corbin
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Oct 12, 2021 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2021

Service rep did a great job. Found out their was a factory recall and repaired/ updated transmission setting. I was not aware of this as I bought truck used. More

by Garybanks1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Oct 11, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 02, 2021

There was a good costumer"s service. and my vehicle is well taken care of More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi Vivian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2021

warranty work, unfortunately the fix didn’t work. I am Scheduled for open heart surgery on the 13th and wife cannot be without car for next three weeks, as I have numerous pre surgery appointments. So we More

by jwarmstrong52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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October 02, 2021

Horrible, paid cash for a car that I had to repair for a problem they knew about More

by rlaneliason
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammed
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help. We hope to hear from you.

October 01, 2021

Great customer service, Mike took care of everything I needed. Will definitely come back again More

by dmatuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

Henry service manger went above and beyond, to ensure the safety of my truck, unlike one of his services writers,who just saw me as a number More

by Sabbathmlt07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

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