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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,002 Reviews

1,002 Reviews of AutoNation Ford Katy - Service Center

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October 13, 2021

Excelente attention and nice experience.the people who atienden me very profesional and very consideret More

by Sdavidkostecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert longoria
Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

David was extremely helpful in getting my truck serviced and back to me in a timely manner. Highly recommend! More

by jtbrown2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pool
Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you need more help, our team is available to talk -- safe travels!

October 12, 2021

They service department was really good and attentive. The service was quick and they did not try to over sale me. More

by dcsanders1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 12, 2021

Best service advisor out there is Mike professional and reliable you can depend on him whenever you need More

by dinaarmanios78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

October 12, 2021

Armando our service advisor was excellent and kept us informed during the repair process vehicle was ready when promised More

by res05bc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 14, 2021 -

AutoNation Ford Katy responded

Hi, we are happy to pass along your comments to Armando here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2021

James and Henry where amazing. Fast and friendly service at a great price. Couldn’t ask for better service. More

by BoB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 12, 2021 -

AutoNation Ford Katy responded

Hello Bob, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2021

David Corvin was fantastic! He was on top of his stuff and great at communicating with me about my vehicle. Give him a raise! Definitely coming back to see him if I have any other issues. More

by Jacob Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
Oct 12, 2021 -

AutoNation Ford Katy responded

Hello Jacob, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2021

David provided excellent service. He explained what was wrong with my vehicle and had it back repaired n two days. More

by scampise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corbin
Oct 12, 2021 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2021

Service rep did a great job. Found out their was a factory recall and repaired/ updated transmission setting. I was not aware of this as I bought truck used. More

by Garybanks1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Oct 11, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 02, 2021

There was a good costumer"s service. and my vehicle is well taken care of More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Oct 05, 2021 -

AutoNation Ford Katy responded

Hi Vivian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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