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AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

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October 22, 2021

Fast efficient service. The word I should also be adding is consistent. I have come to know what to expect and I am always pleasantly impressed. More

by deonb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot Recall
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Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

October 22, 2021

Ford AutoNation in Katy, Texas, has been my service center for many years. I return again and again because of their professional efficient Ford service. More

by bfesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 21, 2021

service representative was friendly, accurate and prompt and followed up as promised with a call indicating the vehicle was ready for pickup. More

by cwsse92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you, and have a fantastic day!

October 19, 2021

Tom Magee is a great service manager and always takes care of me! Thank you! More

by SCook4chows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
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Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Autonation provides great service for my F250. Thank you for your timely service. Thank you More

by chuckk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2021

Very good. Excellent service, mark was great service advisor provided feedback through the whole process. More

by alvarezmario09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

Excelente attention and nice experience.the people who atienden me very profesional and very consideret More

by Sdavidkostecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert longoria
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Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

David was extremely helpful in getting my truck serviced and back to me in a timely manner. Highly recommend! More

by jtbrown2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pool
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you need more help, our team is available to talk -- safe travels!

October 12, 2021

Armando our service advisor was excellent and kept us informed during the repair process vehicle was ready when promised More

by res05bc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
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Oct 14, 2021 -

AutoNation Ford Katy responded

Hi, we are happy to pass along your comments to Armando here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do!

October 12, 2021

They service department was really good and attentive. The service was quick and they did not try to over sale me. More

by dcsanders1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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