Back

AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,002 Reviews

1,002 Reviews of AutoNation Ford Katy - Service Center

Sort by
October 27, 2021

Randy was great. Delivered as promised and just did everything right. Excellent "customer service" Not something you see much these days! More

by steven.wilhelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Oct 29, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Randy here at AutoNation Ford Katy! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 26, 2021

Mike was friendly, smiling, and helpful. I hope you have more Mike in the service department. More

by fsibulo
Recommend Dealer
Yes
Employees Worked With
David Pool
Oct 29, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you so much again for your feedback! We hope you have a great day!

October 26, 2021

AutoNation Ford has been the best dealership I have been to for service. I will say they treat my car like it is there. I am always pleased. Armando was my service guy and he keep me up date for my car serv More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 29, 2021 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2021

Randall Linney provided quick, knowledgeable, friendly, service for the Warranty Repair of Cam Phaser issue. Although the repair was not a success and I will need to return for the "next steps" in the repa More

by hcafitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 22, 2021

Fast efficient service. The word I should also be adding is consistent. I have come to know what to expect and I am always pleasantly impressed. More

by deonb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot Recall
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

October 22, 2021

Ford AutoNation in Katy, Texas, has been my service center for many years. I return again and again because of their professional efficient Ford service. More

by bfesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 21, 2021

service representative was friendly, accurate and prompt and followed up as promised with a call indicating the vehicle was ready for pickup. More

by cwsse92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you, and have a fantastic day!

October 19, 2021

Tom Magee is a great service manager and always takes care of me! Thank you! More

by SCook4chows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Autonation provides great service for my F250. Thank you for your timely service. Thank you More

by chuckk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2021

Very good. Excellent service, mark was great service advisor provided feedback through the whole process. More

by alvarezmario09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
87
...