AutoNation Ford Katy - Service Center

It just cant be better, A+++ service, the advisor was very helpful, knowledgeable and showed care for my interaction very helpful, knowledgeable and showed care for my interaction More

Mike was very attentive and informational The wait for my truck wasn't too bad. AutoNation Ford Katy is great! my truck wasn't too bad. AutoNation Ford Katy is great! More

We have purchased numerous vehicles from this dealership until our last purchase.. We have always been pleased with our experiences there. While they could not beat the price for us this particular time, until our last purchase.. We have always been pleased with our experiences there. While they could not beat the price for us this particular time, we still remain loyal to Ford and continue to use this location's service department, where our service manager, Randall has always been friendly, knowledgeable and customer service oriented, which is why we keep coming back to this location and this service manager. This dealership will be our first stop the next time we are in the market for a vehicle. More

The service was good and below the estimate. As always the staff was friendly and helpful. My only complaint is that for 18 months I have received recall notices for replacing the rear camera. When I call the staff was friendly and helpful. My only complaint is that for 18 months I have received recall notices for replacing the rear camera. When I call to schedule, (5 times ), I am always told that the parts are not in stock and that they will notify me when they are. When checked in I booked this visit I was again told the same story, How ever when I asked the Service Representative about it, and he told me the had parts were in stock, but he would need to keep the car for 3 days.. More

My service representative Tom is always on the ball. They are courteous and professional. Would highly recommend this dealership for purchasing and service. are courteous and professional. Would highly recommend this dealership for purchasing and service. More

Kind, courteous, helpful. Very clear on what service they would provide. Open to questions and great feedback they would provide. Open to questions and great feedback More

The service department did their usual great job on my Explorer; Mr. Galvan was very attentive and professional. Explorer; Mr. Galvan was very attentive and professional. More

Prompt, efficient, job well done, great service, easy to find, will be back again soon. find, will be back again soon. More

I have been an Auto Nation Ford Customer for years and I have purchased several vehicles over the years. James my Sales Person is a loyal salesman and as a Sale person myself, I am loyal in return, I bring have purchased several vehicles over the years. James my Sales Person is a loyal salesman and as a Sale person myself, I am loyal in return, I bring all my vehicles to Auto nation Ford for servicing too, More

We were able to be seen right away unlike other Dealerships in the area. Our advisor went out of his way to locate a loaner for us. Great service! Dealerships in the area. Our advisor went out of his way to locate a loaner for us. Great service! More