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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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March 16, 2022

great service with Autonation - Katy. they got my vehicle turned around quickly and ready for a long road trip giving me peace of mind. Mike in servise was very helpful and a pleasure to More

by shaun.carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2022

Always an excellent experience taking my car in for service here. The process is very organized and the cost was lower than I expected. My service advisor, Jonathan R., gave me frequent updates on the More

by Joanne Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
March 11, 2022

I was pleased with most recent appointment for oil & filter change & new wiper blades. Very courteous & professional experience in service department & Robert Longoria. More

by agregorcyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 11, 2022

I had an excellent experience, Jonathan Rico was very professional and helpful to me, I didn't had to wait long and service was great. More

by Dalia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
Mar 13, 2022 -

AutoNation Ford Katy responded

Hi Dalia, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

I've been doing business with these guys for over 15 years. Have always been completely satisfied with their service. Always has been top of the line, treated with respect and honesty. Its hard to find More

by Garyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representative
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 10, 2022

Just moving to Katy and needing a state inspection, my vehicle, under warranty, would not communicate with the states computer. It turned out to be a warranty issue and fix. Randal, my point of contact wh More

by Daddymcfaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramdal
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 10, 2022

Service advisor was Randall Linney very professional kept me informed and also what other services my vehicle needed will definitely work with Randall again More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Mar 11, 2022 -

AutoNation Ford Katy responded

Hi Joanne, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

The service dept always does a great job. They are qwik and professional. I highly recommend them. More

by Cjncowboycop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Mar 11, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 09, 2022

Very professional staff. My vehicle was ready when promised and all repairs are working great! More

by Slmsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 11, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Excellent service. Kindness to customer. Welcoming to all. Reliable and dependable. Would recommend to others. More

by adelinedvorak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouida, Mickel
Mar 10, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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