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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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March 21, 2022

Daniel the Service Advisor was helpful throughout the whole process. Their service rates were lower than other places that I called. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D'Larenti
Mar 25, 2022 -

AutoNation Ford Katy responded

Hi Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Great job done by all! Excellent service. I really loved the video showing all issues found. Great communication by Covin regarding the expected/found issues. Estimates More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corvin
Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

Very friendly persons. Good customer service. My car was ready at the time they told me. More

by celsidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Mar 23, 2022 -

AutoNation Ford Katy responded

Hi Celsidi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

Great services nice experience the people helpful and amable I bought three cars there and the services and salesman are very nice More

by Jesus molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not remember
Mar 23, 2022 -

AutoNation Ford Katy responded

Hi Jesus, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 19, 2022

It was good, but my car doesn’t fix in the First time, so I needed to go back to the dealer and fix my car one more time More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
Mar 23, 2022 -

AutoNation Ford Katy responded

Hi Jennifer! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 17, 2022

Easy and smooth transaction, great communication with staff, they are very nice and polite and they were quick doing the service to my truck. More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 22, 2022 -

AutoNation Ford Katy responded

Hi Hector, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

March 16, 2022

They told me how long it will take to fix my car they got it done by that time. The communication was really great. Will definitely come back if I need too More

by dylanochoa219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 16, 2022

My check up at Auto Nation Ford was done in a timely manner and all my concerns were addressed. Daniel went to great lengths to make sure he explained my concerns to the technicians and that each one ha More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 19, 2022 -

AutoNation Ford Katy responded

Hi Phyllis, thank you for your kind review; we are happy to pass along your comments to Daniel and the team here at AutoNation Ford Katy! Feel free to stop by if you ever need any more help.

March 16, 2022

I have different make vehicles and I am happy about the service ever time. Mr. Eric was very professional and knowledgeable even if I didn't bring a ford. More

by zero2hero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Service with Autonation Ford Katy was excellent! Carl was the person who took care of making this visit great. He made sure to look up past services to get my car running smoothly and efficiently. More

by ivemen98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl D. Larenti
Mar 20, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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