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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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April 12, 2022

Jonathan Rico did an amazing job at guiding me thru the process and did all he could to help me out More

by Acosta.J23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
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Apr 15, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Had no problem setting up a appointment. They did the work that was requested and without a long wait. Happy with the service. More

by joemosier2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
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Apr 14, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 11, 2022

The service at AutoNation Ford Katy is always excellent! We have serviced our 2021 Bronco Sport here regularly since we bought it from AutoNation Ford Katy. More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Daniel D'Larenti
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Apr 14, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 11, 2022

Daniel in the service department was super informative with the options I had when it came to dealing with needing new brakes. A++ More

by 141chriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 14, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

The service department is very responsive to customer concerns and jumps on any opportunity to provide good service. More

by Frank
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric and service managers
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Apr 11, 2022 -

AutoNation Ford Katy responded

Hello Frank, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

Robert was really professional and nice. He went above and beyond. Great customer service! Highly recommend More

by Salasmayra89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 11, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

Very please with the service received with oil Change and tire rotation. Efficient and professional. More

by melissa.maier17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
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Apr 11, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 07, 2022

Well organized at entry checking you in smartly. Autonation Ford in Katy provides a clean, quiet waiting area. My service was completed about 25 minutes sooner than promised. More

by David_Ammerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 09, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 06, 2022

Jonathan Rico provided great service and resolved all of my vehicle maintenance issues quickly and professionally. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rico
Report | Print
Apr 09, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2022

Don’t do not go anywhere else besides AutoFord Nation Katy because they always make sure our Alfa Romeo is taken care of with top notch service! More

by Bretexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanely Copper
Report | Print
Apr 09, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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