AutoNation Ford Katy - Service Center

Great service friendly staff and very convenient to my house, James was great and very knowledgeable house, James was great and very knowledgeable More

I had a great experience with David Lewis he always takes care of my car. care of my car. More

The service was really great was done in appropriate timing I was in and out people were very friendly. timing I was in and out people were very friendly. More

Randy was great Everyone did a great job. I would recommend them to anyone needing repairs. I would recommend them to anyone needing repairs. More

Very professional and got my truck repaired in a timely manner. Made the process of getting my vehicle and me back in it quic and easy. manner. Made the process of getting my vehicle and me back in it quic and easy. More

Service waits are long even with an appointment. Waited over 2.5 hours just to know if battery needed to be replaced. One very nice service guy waited on me and one arrogant service guy treated me Waited over 2.5 hours just to know if battery needed to be replaced. One very nice service guy waited on me and one arrogant service guy treated me like a stupid female. Men are treated differently than women at this dealership. Will not return for service or purchase another another vehicle. More

Tom Magee excellent customer service! I recommend highly as a customer service manager. One of the best I recommend highly as a customer service manager. One of the best More

I should have been told when I went in to drop my car off that the parts were not available and because of that the car has sat for a week and a half and only some of the work got done the work that did get that the parts were not available and because of that the car has sat for a week and a half and only some of the work got done the work that did get done was only a couple of months out of warranty and it all had to be redone again the overall experience was not up to what it has been in the past years More

Very good service. Brought my truck in for a recall notice and it was completed in less than 1 day. Service tech was responsive and communicated well through text mes Brought my truck in for a recall notice and it was completed in less than 1 day. Service tech was responsive and communicated well through text messages. More

Good overall but could be a little faster, especially if you scheduled an appointment ahead of time. Also, they need to bring back the loaner cars so I can actually get more of my services taken care of. you scheduled an appointment ahead of time. Also, they need to bring back the loaner cars so I can actually get more of my services taken care of. More