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AutoNation Ford Katy - Service Center
Katy, TX
999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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999 Reviews of AutoNation Ford Katy - Service Center
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May 29, 2022
I took my truck in for an inspection and oil change. It was done in a timely manner and I was called as soon as it was completed. They were done before noon so I was able to pick up my truck early.! It was done in a timely manner and I was called as soon as it was completed. They were done before noon so I was able to pick up my truck early.! More
by ajvlgwolves
Employees Worked With
Can’t remember the gentleman name, he was 1 on the far left.
May 26, 2022
Had a great experience. My Truck was done earlier than promised and the team there was very thorough. I would go back for sure!!! I was not pressured into anything outside o My Truck was done earlier than promised and the team there was very thorough. I would go back for sure!!! I was not pressured into anything outside of what it was there for More
by Josephmann77.jm
Employees Worked With
Eric Garcia
May 25, 2022
Was informed that diagnostic turn around is 24 to 48 hours. Car was returned to me before the 48 hours was ended. Very pleased with service and communications. hours. Car was returned to me before the 48 hours was ended. Very pleased with service and communications. More
by jrfpe
Employees Worked With
Eric Garcia
May 25, 2022
My service advisor is great. He always double checks everything that needs done. And, always keeps me updated on the trucks progress. He always double checks everything that needs done. And, always keeps me updated on the trucks progress. More
by ebrushkaty
Employees Worked With
Dustin Thomas
May 25, 2022
When I arrived the lines were full which concerned me. While I waited to get with my advisor the bays were empty. Their system is well organized. Eric my advisor toke care of the truck and got it out on t While I waited to get with my advisor the bays were empty. Their system is well organized. Eric my advisor toke care of the truck and got it out on time. Great job guys and Gals. More
by Mike
Employees Worked With
Eric Garcia
May 25, 2022
From the time I purchased my vehicle, I have always received excellent service. My sales person was great, I have used the parts dept. twice; again, great. I have used the service dept. twice; again, g received excellent service. My sales person was great, I have used the parts dept. twice; again, great. I have used the service dept. twice; again, great! More
by mcdthe73ag
Employees Worked With
Derek (sales), Robert (parts), & Randy (service)
May 23, 2022
I was called bud by the parts service manager when I told him my name was not bud he said he call everyone bud or beaner I guess only whites allowed at auto nation no brown or black allowed…. him my name was not bud he said he call everyone bud or beaner I guess only whites allowed at auto nation no brown or black allowed…. More
by Leon
Employees Worked With
Jeremy schoonover
