AutoNation Ford Katy - Service Center
Katy, TX
999 Reviews of AutoNation Ford Katy - Service Center
it was pleasure doing business with AutoNation ford katy. Mr. Mark was my service advisor and I can tell he is the best, very good in communication and very very helpful Mr. Mark was my service advisor and I can tell he is the best, very good in communication and very very helpful More
I brought my 2017 Ford Taurus for an oil & filter change. Eric Garcia is the service advisor that helped me. He was professional & friendly. I really appreciated that. He told me it would take 1-1/2 hours. H Eric Garcia is the service advisor that helped me. He was professional & friendly. I really appreciated that. He told me it would take 1-1/2 hours. He got my car back to me in 1 hour and 20 minutes. I was so surprised & very happy. Service was great! I have been bringing my car in for service for 5 years & this is the best service I have received. Awesome! More
This dealership is always busy, but always takes care of you. James was great to work with, as he seems to be the cog that makes the service department turn. I was estimated 2 days to turn around my recall you. James was great to work with, as he seems to be the cog that makes the service department turn. I was estimated 2 days to turn around my recall service work, but they were able to get my truck back to me in 4 hours. Their text messaging alert system and the video follow up of the service completion are nice value-adds to the process. Very happy to deal with Auto Nation Ford for vehicle purchases as well as service. Best dealership in Houston, in my humble opinion. More