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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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June 11, 2022

Son Rápidos organizados seguro personas competentes totalmente recomendado vale la pena el sitio de espera totalmente confort More

by Josev3983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Jun 14, 2022 -

AutoNation Ford Katy responded

¡José, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

June 10, 2022

it was pleasure doing business with AutoNation ford katy. Mr. Mark was my service advisor and I can tell he is the best, very good in communication and very very helpful More

by Mateen Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 12, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2022

Great service and perfessional and timing was about the time they said it would be done. More

by tffindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 06, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

Very helpful and quick service. I was pleased with the services that were given by all involved. More

by Bonnie.Kousoulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 06, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

I brought my 2017 Ford Taurus for an oil & filter change. Eric Garcia is the service advisor that helped me. He was professional & friendly. I really appreciated that. He told me it would take 1-1/2 hours. H More

by pjohnson24022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia, Eric
Jun 05, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 02, 2022

Outstanding service and professionalism! The service was efficient and well done… Thank you very much.. More

by Rrzmadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Linney
Jun 05, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 02, 2022

Autonation always goes the extra mile to see that our Ford F-150 pickup is in top condition for our safety. More

by gingerowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
Jun 05, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind words and this wonderful review! Drive safe, and we'll see you on the road.

June 02, 2022

This dealership is always busy, but always takes care of you. James was great to work with, as he seems to be the cog that makes the service department turn. I was estimated 2 days to turn around my recall More

by Justin G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jun 05, 2022 -

AutoNation Ford Katy responded

Hi. We are pleased to hear you had such a positive experience with us, Justin! If you ever need help, just give us a call. Happy motoring!

June 01, 2022

The hospitality & the customer service was great! ! I haven’t had this type of service in years!! Keep up the great work!! More

by d_murphy24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 01, 2022 -

d_murphy24 responded

Thank you!!

Jun 02, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

The technician were very professional and did a very good job , knowledgeable and helpful with experience. They are good More

by Nabbisco01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget the names
May 31, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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