AutoNation Ford Katy - Service Center

The service schedule process was simple by phone and the service work was completed same day. Nicely done! service work was completed same day. Nicely done! More

Staff is always helpful and answers all questions. Service was done in a timely manor, Service was done in a timely manor, More

Service department took the time to figure out what was wrong and made it happen. They actually called me to say it was done and I remembered another issue I was having so they immediately threw it back in wrong and made it happen. They actually called me to say it was done and I remembered another issue I was having so they immediately threw it back in line and figured it out same day and ordered parts. Everything is good now! More

Was given a 7:30 A. M. appointment for Monday 6/20/2022. Waited three hours and had to get my vehicle back before they did the oil change. Was not happy that I had to com M. appointment for Monday 6/20/2022. Waited three hours and had to get my vehicle back before they did the oil change. Was not happy that I had to come back another day. Went back Friday 6/24 after 2:30. Mr. Randy had the oil changed. Appointments shouldn’t be over booked. Ford customer for a while. Customer’s experience should be a good one. I always recommend ford because I have had good experiences. More

Exceptional service. I was given time expectations which allowed me to plan out the rest of my day. I was given time expectations which allowed me to plan out the rest of my day. More

I have worked with Tom Magee for many years. His knowledge and attention is stellar. He goes above and beyond to make sure the vehicle is serviced in a timely matter. He is professional and e His knowledge and attention is stellar. He goes above and beyond to make sure the vehicle is serviced in a timely matter. He is professional and extremely pleasant. I will continue to take my car to AutoNation Ford Katy for service. Thank you, Tom! More

great experience overall. Dustin my service writer was very helpful and kept me to date on where my truck was in the process. Dustin my service writer was very helpful and kept me to date on where my truck was in the process. More

GREAT SERVICE RANDY VERY HELPFUL GREAT PRICE AND GREAT SERVICE. THIS IS A CUSTOMER FIRST PLACE SERVICE. THIS IS A CUSTOMER FIRST PLACE More

David Corvin, as always, did a great job, and so did the rest of the staff at AutoNation Ford Katy! rest of the staff at AutoNation Ford Katy! More

The service writer was very helpful, polite and knowledgeable. The work was finished when they said it would be - very quick knowledgeable. The work was finished when they said it would be - very quick More