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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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July 19, 2022

Had an oil change and general service check. The two hour estimate turned out to be 55 minutes. Everyone was friendly, helpful and courteous. More

by Desert Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jul 21, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 19, 2022

My service provider Tom Magee was excellent as always. He has always taken very good care of both of my vehicles for 17+ years More

by jschlaf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
Jul 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2022

I’ve had a great experience with Autonation Ford in Katy. I purchased my truck and was met with courtesy and professionalism. I never felt hurried or pressured during the transaction. The automotive care More

by hmpayne6057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 20, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 18, 2022

I use AutoNations Ford - Katy with all my service needs. This visit was the same professionalism, courtesy, and quality expected. The service rep (James) was excellent. More

by patterson.jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
Jul 20, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

July 15, 2022

Very friendly, knowledgeable and quick to respond. Picking up my vehicle was faster than the past. Lady outside pointed to my vehicle. My writer was outstanding. More

by Frosales1945
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James I believe
Jul 19, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 14, 2022

Everything was great from start to finish. My service advisor kept me informed the hold time it was there. I would give everyone there 5 stars ⭐️!!! This is the only dealer I would trust with More

by Lucas193132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Jul 18, 2022 -

AutoNation Ford Katy responded

Hello there! We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 14, 2022

Great service, done in a timely manner. Special thanks to Karl for being very accommodating. More

by Kristel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Jul 15, 2022 -

AutoNation Ford Katy responded

Hi Kristel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 14, 2022

James was very helpful at the service desk. Courteous and friendly. I would highly recommend them to anyone More

by Redstitches2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jul 15, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

July 14, 2022

The service given in the Service department was really great! Mike was extremely friendly and helpful. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Mikal)
Jul 18, 2022 -

AutoNation Ford Katy responded

Hi , thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 13, 2022

Very efficient service, facilities are very clean. Communication is easy and staff is very friendly, too. More

by Becky C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
Jul 14, 2022 -

AutoNation Ford Katy responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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