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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,002 Reviews

1,002 Reviews of AutoNation Ford Katy - Service Center

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August 18, 2022

The service department was curious and professional. My truck was done in less time than quoted. More

by dkbrown1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
Aug 24, 2022 -

AutoNation Ford Katy responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

In on time. Work done well. Out early. Staff was informative, professional, and attentive. I will return. Thank you. More

by Dutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
Aug 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 15, 2022

Dustin in the service department is awesome. He is very knowledgeable of his craft and very personable. More

by markblalock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

My service rep Dave was great, and very friendly. Made sure my vehicle was checked in properly. More

by porterg411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

Excellent customer service from Andres. Ke kept informed of service progress and recall actions required. More

by ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres sepulveda
Aug 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 13, 2022

Great customer service. They had the vehicle’s recall done before promised and it was a smooth process! More

by Hol
Recommend Dealer
Yes
Employees Worked With
Carl Daniel
Aug 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2022

I always feel stressed when I go for Service at a dealership but my experience this time was so much better. I wish all dealerships had a Service Manager like Auto Nation. He was honest and helpful a More

by hartsw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 17, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

August 11, 2022

I am always happy with the work from AutoNation. It did take a lot longer this time due not having the part. I still was ok because of the staff. Love Robert Longeria he is an asset to your Company. More

by evansg6107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longeria
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2022

Great customer service since I walked in to get my oil change!! Great job will be coming back More

by Salgadoyoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Hi my name is Paty Collier I been taking my car to this dealership for years since I own my Ford Edge they always fix my car when I had recalls they give me the peace of mind they do a fantastic job specia More

by PatyCollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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