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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,002 Reviews

1,002 Reviews of AutoNation Ford Katy - Service Center

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August 30, 2022

Service manager Brandon diaz was very nice and professional as usual. Always takes care of his customers. Great service! More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Sep 04, 2022 -

AutoNation Ford Katy responded

Hello James, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Had an appointment for 7:00 am and was checked in by David Lewis who was my service advisor. He was prompt and my truck was completed in less than an hour. More

by Gregory.lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Lewis
Sep 04, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

My experience was great, they answered all my questions and concerns and they made everything super simple and easy. More

by alvarezmario09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon diaz
Sep 04, 2022 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 29, 2022

Great job guys! I first took my 2015 ford f350 to Tomball ford the lady acted like I was inconveniencing her ! So I went to auto nation ford in Katy they took me ri More

by bubbaphillips1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andress
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2022

I did not have an appointment but Steven was able to get me in and took care of my truck quick. Thanks More

by adolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi Adolfo, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 29, 2022

This service team is consistently reliable and dependable. I brought my vehicle in for an oil change, tire rotation, and systems check. The entire visit lasted less than one hour and it was a Sa More

by LMSchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2022

I was very happy when I got into the drive and the porter asked if I had a appointment today and said yes and took me to the service advicer and was taken care of very well! More

by lwsschulz1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Aug 31, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 26, 2022

Great customer service, excellent work done on my car, respect for my time, and they even provided a shuttle to take me home after I dropped my car to be serviced! More

by Ayotunde Onabolu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Ricciardi
Aug 31, 2022 -

AutoNation Ford Katy responded

Hi Ayotunde, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2022

Excellent attention for Robert Longoria he is the best service advisor That's why I always go to Autonation Ford Katy More

by Jromero650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Aug 31, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Randy was awesome to deal with, kept me updated and was able to get my truck back quicker than expected More

by brayhalc3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Aug 31, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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