AutoNation Ford Katy - Service Center

Top of the line customer service. They make it easy and fast, with no headaches and surprises. I wouldn’t take my car anywhere else for service. They make it easy and fast, with no headaches and surprises. I wouldn’t take my car anywhere else for service. More

Mr. Ouida was so helpful. He was nice and decent. He took care of my car and fixed it. Really I was happy with this experience and I would go back there again if anything happens to my car and I will certain care of my car and fixed it. Really I was happy with this experience and I would go back there again if anything happens to my car and I will certainly recommend it to my friends. I would also tell them to ask about Mr. Ouida Mickel Ouida who accomplished the mission and made my trip to Ford Katy successful. More

Autonation Ford in Katy had toborder parts to repair 2 warranty issues. Once the parts came in Mike called me to make an appointment. I had my vehicle back in 1.5 days with both issues corrected! warranty issues. Once the parts came in Mike called me to make an appointment. I had my vehicle back in 1.5 days with both issues corrected! More

I always prefer to work with Ouidam aka Mike. He is very helpful and stays in communication throughout the process. In addition he takes time to explain reasons for any changes to service reques He is very helpful and stays in communication throughout the process. In addition he takes time to explain reasons for any changes to service requests. More

Fast and easy, it was only for a recall and the car was ready when the representative told me. ready when the representative told me. More

The dealer was super. The person I spoke to was knowledgeable. Will go back for all work to be done on my truck. The person I spoke to was knowledgeable. Will go back for all work to be done on my truck. More

Very courteous and attentive staff; picked a date that was obviously very busy. Gio did a great job getting us in and out without much hassle. Good atmosphere and good team. was obviously very busy. Gio did a great job getting us in and out without much hassle. Good atmosphere and good team. More

Service technician took his time speaking with me about the issues with my car and found a recall that paid for the repairs. the issues with my car and found a recall that paid for the repairs. More

Quick check in. good progress update. Maintenance and safety recalls were completed. Delivery was on time. good progress update. Maintenance and safety recalls were completed. Delivery was on time. More

My service rep clearly defined situation and was communicative throughout the process. He was courteous, delivered the work in a timely manner, and the truck performs as expected. communicative throughout the process. He was courteous, delivered the work in a timely manner, and the truck performs as expected. More