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AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

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September 30, 2022

Great service and follow up on status of repair work. Highly recommend to anyone looking for service work on their vehicle. More

by ptschirra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 07, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2022

Very quick In and out for oil change and tire rotation in under an hour! More

by Rick W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schick
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Oct 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2022

Great and fast service! Steven kept me updated trough the repair and got my car back within a couple of days, will definitely be going back for future service More

by Gilbert_ramirez15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
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Oct 02, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Steven was by far one of the most helpful individuals I’ve dealt with at a dealership. He was friendly, attentive and knowledgeable. I had a problem for over two years and he and Mark got me taken care o More

by cesar.0428mx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Oct 01, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2022

The service is great, I love the video updates that they send of the work they did and what they recommend being done. More

by Markgarcia17934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Oct 02, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2022

Super friendly and honest about the whole process and my car came out with a brand new feel to it. More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy (William)
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Sep 27, 2022 -

AutoNation Ford Katy responded

Hi Sal, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2022

This place was a real blessing! I worked with Amir and he was just a pleasure to work with! I will tell all that will listen make that short drive to Katy like I did from the More

by Brother Ze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
Report | Print
Sep 24, 2022 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Feel free to stop by if you ever need any more help.

September 21, 2022

Professional, respectful, polite, and the service was extremely quick and thorough. I would highly recommend this dealership! More

by Joe.r.stevens2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
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Sep 25, 2022 -

AutoNation Ford Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 21, 2022

Omar Elkhayat in the collision center is an absolute pleasure to work with. He kept me up to date whenever I needed to know something and explained everything thoroughy. Thanks! More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elkhayat
Report | Print
Sep 26, 2022 -

AutoNation Ford Katy responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 20, 2022

It is a professional and confiable service, they car my car 100%. Only one thing to tell… When I ‘m was there to pick up my car I’m wait for 29 min without reason and finally when the car arrives nobody More

by Saul Saenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Villaloera
Report | Print
Sep 25, 2022 -

AutoNation Ford Katy responded

Hello Saul, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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