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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,001 Reviews

1,001 Reviews of AutoNation Ford Katy - Service Center

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November 17, 2022

Robert is a pleasure to work with & always keeps me updated on my vehicle status. More

by loggero61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Robert
Nov 21, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at AutoNation Ford Katy! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

I like the fair pricing for service and repairs, the excellent customer service and the quick turnaround time. More

by tkeienburg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 22, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

The service Dept at Auto Nation is one of the best I have been to...all the staff is friendly, helpful, and keep their promises of the time you will be there. I bought my truck while in Austin, but service More

by ben.zotyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 22, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 16, 2022

I’ve bought multiple trucks from this dealership and they have always exceeded my expectations More

by dwaymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Nov 20, 2022 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

La interacción y la atención del Sr. Robert (creo que es la única persona que habla español) excelente y eficiente More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert longoria
Nov 16, 2022 -

Jose responded

Ghhhh

November 16, 2022

Setting up an appointment is always easy and convenient. Service agent is always friendly and professional. A full service oil change was done at a timely manner and they make sure you are satisfied with th More

by Migmz0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 20, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 15, 2022

Great experience with service dept, Steven Yee was my service agent, was helpful and kind, and I was in and out in no time. More

by momoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2022

Service was professional and customer service oriented. I would recommend this dealership to friends and family without reservation More

by m_chavarria61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 14, 2022

James Thompson helped me get the right repair at the right price. Kudos on James and AutoNation Ford Katy. For a problem you need to get James Thompson in my opinion the best service supervisor at A More

by gfbeal53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2022

It was a great experience, good service and the service advisor answered all of my questions. More

by crespin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Thomas
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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