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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,003 Reviews

1,003 Reviews of AutoNation Ford Katy - Service Center

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November 17, 2022

Excellent attention and advice on preventive maintenance of my vehicle which helps me a lot More

by rcaicedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
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Nov 21, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 17, 2022

Great experience with service department. My service agent, was helpful and kind, and I was in and out in no time. More

by roger.birkhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
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Nov 21, 2022 -

AutoNation Ford Katy responded

Hi, thank you so much for the warm recommendation of the team here at AutoNation Ford Katy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

Robert is a pleasure to work with & always keeps me updated on my vehicle status. More

by loggero61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Robert
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Nov 21, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at AutoNation Ford Katy! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

I like the fair pricing for service and repairs, the excellent customer service and the quick turnaround time. More

by tkeienburg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Nov 22, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2022

The service Dept at Auto Nation is one of the best I have been to...all the staff is friendly, helpful, and keep their promises of the time you will be there. I bought my truck while in Austin, but service More

by ben.zotyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 22, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 16, 2022

I’ve bought multiple trucks from this dealership and they have always exceeded my expectations More

by dwaymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
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Nov 20, 2022 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

La interacción y la atención del Sr. Robert (creo que es la única persona que habla español) excelente y eficiente More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert longoria
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Nov 16, 2022 -

Jose responded

Ghhhh

November 16, 2022

Setting up an appointment is always easy and convenient. Service agent is always friendly and professional. A full service oil change was done at a timely manner and they make sure you are satisfied with th More

by Migmz0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 20, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 15, 2022

Great experience with service dept, Steven Yee was my service agent, was helpful and kind, and I was in and out in no time. More

by momoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
Report | Print
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2022

Service was professional and customer service oriented. I would recommend this dealership to friends and family without reservation More

by m_chavarria61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
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Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

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