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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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November 17, 2022

The service Dept at Auto Nation is one of the best I have been to...all the staff is friendly, helpful, and keep their promises of the time you will be there. I bought my truck while in Austin, but service More

by ben.zotyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 22, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 16, 2022

I’ve bought multiple trucks from this dealership and they have always exceeded my expectations More

by dwaymel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Nov 20, 2022 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2022

La interacción y la atención del Sr. Robert (creo que es la única persona que habla español) excelente y eficiente More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert longoria
Nov 16, 2022 -

Jose responded

Ghhhh

November 16, 2022

Setting up an appointment is always easy and convenient. Service agent is always friendly and professional. A full service oil change was done at a timely manner and they make sure you are satisfied with th More

by Migmz0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 20, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 15, 2022

Great experience with service dept, Steven Yee was my service agent, was helpful and kind, and I was in and out in no time. More

by momoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2022

Service was professional and customer service oriented. I would recommend this dealership to friends and family without reservation More

by m_chavarria61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Thomas
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

November 14, 2022

James Thompson helped me get the right repair at the right price. Kudos on James and AutoNation Ford Katy. For a problem you need to get James Thompson in my opinion the best service supervisor at A More

by gfbeal53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2022

It was a great experience, good service and the service advisor answered all of my questions. More

by crespin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Thomas
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 13, 2022

Tim was very professional and knowledgeable. Very helpful staff. Explanation of my service was excellent. More

by pat_6235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 12, 2022

Work was done as requested and delivered on time. There were 2 recalls, parts were available for only one. The parts were to be available by end October 2022 More

by MDANIELS1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
Nov 21, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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