AutoNation Ford Katy - Service Center

Friendly staff. I was acknowledged when I walked in the door. I had an issue with a parts order and it was handled professionally. I was acknowledged when I walked in the door. I had an issue with a parts order and it was handled professionally. More

Fast service. I'm glad I took my vehicle their to get services. They also updated me on upcoming services on my vehicle. I'm glad I took my vehicle their to get services. They also updated me on upcoming services on my vehicle. More

My visit to the service department was unplanned and I decided to drop in to inquire about an oil change and the service advisor was on point and accurate on his estimate of the time it would take to comp decided to drop in to inquire about an oil change and the service advisor was on point and accurate on his estimate of the time it would take to complete the service. In fact I was out of there ten minutes earlier than estimated. He was professional and a nice communicator. More

Tom McGee was very helpful and courteous I have used him for service for years.' for service for years.' More

Very helpful, knowledgeable, keeps you up to date on the work has been done and the date of completion. the work has been done and the date of completion. More

Excellent, professional and prompt service. Giovanni Ricciardi is the quintessential professional! Thank you, Auto Nation FORD...best dealership in Texas! JC Giovanni Ricciardi is the quintessential professional! Thank you, Auto Nation FORD...best dealership in Texas! JC More

Brandon Diaz helped me with my services at Autonation Katy. He did excellent and was very kind and knowledgeable. I always have a great experience at this location. Katy. He did excellent and was very kind and knowledgeable. I always have a great experience at this location. More

I was early on the schedule appointment and they took me right in. The service person looked up my chart and saw what I needed. I was in an out. In a timely manner. right in. The service person looked up my chart and saw what I needed. I was in an out. In a timely manner. More

Fast service as usual. Always easy to schedule or walk in. My go to dealer for service. Always easy to schedule or walk in. My go to dealer for service. More

They did a great job. I had a tire issue and I went in without an appointment and they took care of everything in a reasonable amount of time. I had a tire issue and I went in without an appointment and they took care of everything in a reasonable amount of time. More