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AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,001 Reviews

1,001 Reviews of AutoNation Ford Katy - Service Center

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December 01, 2022

All of the servicemen were very polite and listened to my issue. A 5* review for David. He took good care of me. More

by Luhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 02, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Steve and Mark did a great job getting us back on the road. There service was polite and direct to the point along with getting this done timely More

by lhowell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Yee and Mark Schick
Dec 02, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 30, 2022

Friendly staff. I was acknowledged when I walked in the door. I had an issue with a parts order and it was handled professionally. More

by BEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene
Dec 01, 2022 -

AutoNation Ford Katy responded

Hello, We are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

November 30, 2022

Fast service. I'm glad I took my vehicle their to get services. They also updated me on upcoming services on my vehicle. More

by Janisha_cornish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All.
Dec 01, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 29, 2022

My visit to the service department was unplanned and I decided to drop in to inquire about an oil change and the service advisor was on point and accurate on his estimate of the time it would take to comp More

by Capehorn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
Nov 30, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 28, 2022

Tom McGee was very helpful and courteous I have used him for service for years.' More

by skhanson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McGee
Nov 28, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 28, 2022

Very helpful, knowledgeable, keeps you up to date on the work has been done and the date of completion. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar and Mr. Sanchez
Nov 29, 2022 -

AutoNation Ford Katy responded

Hello Judy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2022

Excellent, professional and prompt service. Giovanni Ricciardi is the quintessential professional! Thank you, Auto Nation FORD...best dealership in Texas! JC More

by Conwayjg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Ricciardi
Nov 27, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 25, 2022

Brandon Diaz helped me with my services at Autonation Katy. He did excellent and was very kind and knowledgeable. I always have a great experience at this location. More

by cassiematter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Nov 26, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 24, 2022

I was early on the schedule appointment and they took me right in. The service person looked up my chart and saw what I needed. I was in an out. In a timely manner. More

by Carom06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Nov 25, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

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