AutoNation Ford Katy - Service Center

My appointment yesterday couldn’t of gone any smoother. I arrived and was quoted a 2 hour wait time. The guys were able to return my vehicle with 45 min to spare. I will be return g for all my auto needs. I arrived and was quoted a 2 hour wait time. The guys were able to return my vehicle with 45 min to spare. I will be return g for all my auto needs. More

Great friendly serice. Quick and car back as promised. Shuttle service and service rep great. I will beback for service nees J Joohnson Quick and car back as promised. Shuttle service and service rep great. I will beback for service nees J Joohnson More

Just wanted to comment on the outstanding service I received when I bought my F-150 truck in for Scheduled Maintenance on 12/03/22. Randy Linney always goes above and beyond in providing quality servic received when I bought my F-150 truck in for Scheduled Maintenance on 12/03/22. Randy Linney always goes above and beyond in providing quality service for me. He pulls up and reviews the truck's maintenance history and ensures that I am notified of any maintenance that is due or coming due and of any recall / safety notifications that may affect my truck. The Maintenance Techs also provide outstanding support by sending me videos of maintenance being performed, I greatly appreciate that. The Professional Service Provided by the Service Department is why I WILL NOT take my truck anywhere else. Please continue the quality work, I look forward to bringing in my truck for the next scheduled maintenance event. More

Muy eficiente, muy amables cordiales y rapidos, estoy muy satisfecha con el servicio muy puntuales y limpios satisfecha con el servicio muy puntuales y limpios More

My Ford Edge was towed into the dealership with no power. It was serviced in a timely manner and I was back on the road the next afternoon. Service man I dealt with was courteous and efficient and I felt v It was serviced in a timely manner and I was back on the road the next afternoon. Service man I dealt with was courteous and efficient and I felt very comfortable with the service provided. More

Love Randall in the service department. Need additional staff to trouble shoot Transmission issues. Believe two key employees are out right now with medical issues. Tough to staff too he Need additional staff to trouble shoot Transmission issues. Believe two key employees are out right now with medical issues. Tough to staff too heavy and not keep them busy but service suffers when you don't have enough people - my car has been there one week and untouched. More

Inspection and service was completed on my F150 within the same day. Truck was returned in great shape and replaced parts were left in the truck as requested. Great updates throughout the day by text. the same day. Truck was returned in great shape and replaced parts were left in the truck as requested. Great updates throughout the day by text. More

Great place to buy or service a vehicle. People are very helpful and prices are very good. People are very helpful and prices are very good. More

Service advisor Steven Yee was professional, knowledgeable, and very experienced - overall, my service appointment was a positive experience. knowledgeable, and very experienced - overall, my service appointment was a positive experience. More

The service is excellent, my advisor was very attentive to my needs and concerns. Love this Dealership. to my needs and concerns. Love this Dealership. More