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AutoNation Ford Katy - Service Center

Katy, TX

4.5
999 Reviews

999 Reviews of AutoNation Ford Katy - Service Center

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December 20, 2022

the service was good and the representative helped in explaining everything in detail and the service was fast More

by Goodshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 22, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 19, 2022

They were able to quickly look at my car and identify the problems and fix them. Satisfied with the work More

by Eld1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 20, 2022 -

AutoNation Ford Katy responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Katy. If you have any further questions, please don't hesitate to reach out! Take care!

December 14, 2022

I gave them 1 star because there was a no 0 stars to pick from More

by tbwhite94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

December 13, 2022

Great job! They took my car at the time of appointment and finished the service quickly. It was ready for pick up when I arrived. More

by todd7874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
Dec 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

Tom (the service rep) was knowledgeable and helpful. He was ready to help me and was careful to explain what the recall issue would involve. More

by marr77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

The service was good. My Service consultant offred me more than needed assistance for my truck, A couple of items were not on the truck maintenance schedule. they sent me More

by rtlealmorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2022

Tom Magee’s the best. He has taken care of my service issues for 10 years and Mo has sold me several used vehicle and your sales force has also sold me a number of new tru More

by Rlmagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Super
Dec 12, 2022 -

AutoNation Ford Katy responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Dec 12, 2022 -

Rlmagee responded

Thanks

December 08, 2022

My appointment yesterday couldn’t of gone any smoother. I arrived and was quoted a 2 hour wait time. The guys were able to return my vehicle with 45 min to spare. I will be return g for all my auto needs. More

by jmatrix23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon.
Dec 12, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

December 08, 2022

Great friendly serice. Quick and car back as promised. Shuttle service and service rep great. I will beback for service nees J Joohnson More

by jjohnj3753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Dec 12, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 08, 2022

Just wanted to comment on the outstanding service I received when I bought my F-150 truck in for Scheduled Maintenance on 12/03/22. Randy Linney always goes above and beyond in providing quality servic More

by smwesternairways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Linney
Dec 12, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! We always strive to provide personable and excellent customer service. Thank you again for the review!

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