AutoNation Ford Katy - Service Center

Even though they ensured me my vehicle was safe and the fan was doing its job they did not look into what was causing the fan to all of a sudden over work. I did not appreciate the final comment that maybe fan was doing its job they did not look into what was causing the fan to all of a sudden over work. I did not appreciate the final comment that maybe I just didn’t hear it before. When I reschedule another appointment for the same issue next week maybe I should send my husband in who never drives my car but perhaps would know more than me just by being male. More

Close by and very efficient The service I have received has been very good. They have respected me and my time has been very good. They have respected me and my time More

My sync navigation was not working. Autonation Katy repaired it the same day I brought it in and also replaced a windshield wiper motor recall! Autonation Katy repaired it the same day I brought it in and also replaced a windshield wiper motor recall! More

I would have given this a 5 start, but I do not like giving my email address out to a survey company. If you would change the way you do this, you might get better results. Service was good. giving my email address out to a survey company. If you would change the way you do this, you might get better results. Service was good. More

I had service needed for F150 and I called to make an appointment. They had an opening the following day and when I arrived, Buddy, in the service department took great care of me. They diagnosed my pro appointment. They had an opening the following day and when I arrived, Buddy, in the service department took great care of me. They diagnosed my problem for my pickup truck and called me promptly to go over the resolution. I got the truck back the same day and it runs great. I am so pleased with the treatment I received from the dealership and Buddy in the service department. More

Everything was great. ..I got in right on time and the shuttle got me to and from Autonation with no problems...My rep could not have been any more efficient and helpful... ..I got in right on time and the shuttle got me to and from Autonation with no problems...My rep could not have been any more efficient and helpful... More

The service department staff is very friendly and knowledgeable about the issues i was having. knowledgeable about the issues i was having. More

Great service, no pressure to upcharge on needless other services. Service adviser was very professional. services. Service adviser was very professional. More

Excellent Service Advisor and team, kept me well informed throughout process. Oversized tires I needed were readily available, installation and alignment was very timely. throughout process. Oversized tires I needed were readily available, installation and alignment was very timely. More