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AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

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May 18, 2023

Was promptly greeted upon arrival. Recall paperwork was handled quickly. Was surprised by how fast work was done. Very professional. More

by MSHANE1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot Remember. Paperwork is not handy.
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May 19, 2023 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

David Lewis stayed on top of this recall, he really looked out for me, that is very much appreciated. More

by bravo2mxb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lewis
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May 23, 2023 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

May 17, 2023

Team did an amazing job. I didn’t have an appointment yet they accommodated me . More

by Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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May 19, 2023 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2023

Very professional service and advise from the service rep. Not a long wait and you know work is done right. Great Job! More

by rswrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know.
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May 17, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 14, 2023

Awesome customer service on yesterday 5/12/23 Thanks to Gio Ricciardi, Thanks to you. More

by dionceaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Ricciardi, Roderick Harrington
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May 17, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 13, 2023

The service was great once the service people stopped giving me the run around about my papaer work. Overall they did an excellent job. I'm very happy with their service. More

by rollsthorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 16, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

Buddy, my service rep, was top notch. Highly recommend you use him if you go to this location for service / repairs. More

by ctmichalski11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
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May 16, 2023 -

AutoNation Ford Katy responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Katy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 12, 2023

Very professional and quick service and offer recommendations other services. I really like the video of services provided. More

by ktownsend10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
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May 16, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 11, 2023

David in Service really looked after me. Very knowledgeable and helpful. Work was performed quickly and expertly. More

by mfwuktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 12, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

The service was fast and professional. I will always use AutoNation Ford Katy for my service. More

by charles.kelleyaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
May 15, 2023 -

AutoNation Ford Katy responded

Hi Charles, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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