Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Katy - Service Center

Katy, TX

4.5
998 Reviews

998 Reviews of AutoNation Ford Katy - Service Center

Sort by
July 08, 2023

Aftermarket dept was great. Really appreciated how fast the work was completed. Would recommend again. More

by waknuppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, in aftermarket dept.
Report | Print
Jul 12, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

Mike Oueida at the Service department did a great job helping me out to understand what sort of work the car needs and why it's necessary. Great customer service! More

by Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Oueida
Report | Print
Jul 11, 2023 -

AutoNation Ford Katy responded

Hi Ibrahim, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 06, 2023

Always very helpful and a pleasure to deal with. Everyone is friendly and professional. Will be my dealer of choice for all future maintenance More

by Spshollar@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Report | Print
Jul 11, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 05, 2023

Randy took care of the problem right away. I wish my car was not full of dust could have used a car wash. More

by Gus.munoz965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Jul 07, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 04, 2023

Nice, clean location. Inventory is low. Scheduling service is easy. Service was friendly. Technicians not extremely well versed. I was told my 2700 mile tires were bald. P More

by rbrennan1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jul 06, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

July 04, 2023

The service is excellent. For this reason, I always visit the dealer when my car have a trouble . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Flores
Report | Print
Jul 06, 2023 -

AutoNation Ford Katy responded

Hi John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 04, 2023

Customer service was great, service department kept me informed on my F150 Great communication at ford in Katy. Thank you More

by Surf7873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy
Report | Print
Jul 06, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 01, 2023

My wife and I have been customers for several years, and from sales to service AutoNation Ford is a great dealership. More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Corvin
Report | Print
Jul 05, 2023 -

AutoNation Ford Katy responded

Mikem, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 29, 2023

Great support and fast service during my visit to do maintenance services to my SUB More

by omar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ford
Report | Print
Jul 03, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 28, 2023

Great customer service. Everyone is very friendly, including the guy who checked me in, the service writer and the guy who delivered the vehicle. Daniel is personable and ex More

by Becky C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel D’Larenti
Report | Print
Jul 03, 2023 -

AutoNation Ford Katy responded

Hi Becky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

1
...
11
12
13
...
100