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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

January 10, 2023

Came in for service on my 09 ford flex and had a great timed service was quick and very polite got me in and out in not time. More

by Alanvrami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Rick
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Jan 12, 2023 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

The dealership staff were helpful and kind. They fixed it right the first time and respected my time. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
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Jan 12, 2023 -

AutoNation Ford Katy responded

Hi Kate, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

Great job on service everything went perfect. service adviser was polite and knowledgeable thankyou for the help More

by Rkmorris7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jan 12, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 10, 2023

Great overall experience. Shannon from service was extremely helpful. Will definitely come back in the future. More

by tj81099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Jan 12, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 09, 2023

Dustin was a great help throughout the process and the loaner vehicle they provided was great! More

by frankzilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Jan 11, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 09, 2023

They genuinely care about their customers and do all they can to make sure customers get good service at a fair price. From the collision Sept to the parts dept to the service dept, they have earned our trus More

by Melissa L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Marino & Randy
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Jan 11, 2023 -

AutoNation Ford Katy responded

Hi Melissa, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

January 09, 2023

Robert at AutoNationKaty was great to work with. The process was smooth and easy. Will do so again! More

by jartnich2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert S
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Jan 11, 2023 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

Tom, who greeted me outside the service department, was personable and helpful. Tom Magee in the Service Department was helpful and informed about the recalls on my Ford Edge. He assured me my car would be More

by nhzwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Magee
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Jan 11, 2023 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 08, 2023

Excellent service by sales person, finance team and service team. I got the best financing deal here. More

by arun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alistair Demmink, Correa Algenis, Abraham
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Jan 11, 2023 -

AutoNation Ford Katy responded

Hi Arun, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 08, 2023

poor customer service! there was no timeline to perform a diagnostic test to my car; it may have taken days…incredible! More

by lcoco14
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
can’t remember his name but was located in the corner’s service boot; has a beard!
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Jan 11, 2023 -

AutoNation Ford Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

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