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AutoNation Ford Katy

Katy, TX

4.5
1,948 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,948 reviews

March 31, 2023

The process was so easy and smooth and I got the car I was looking for with low miles couldn’t ask for anything better!!!! More

by Milk101909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernice
Apr 03, 2023 -

AutoNation Ford Katy responded

Hello, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 31, 2023

Worst dealership experience ever. First off don't believe the "we pay you on the spot for your trade" took over 2 weeks, then they had my bronco to "replace my top" when I got back ho More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George, Ryan (manager)
Apr 03, 2023 -

AutoNation Ford Katy responded

Hello Jeff, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 30, 2023

Derek is the best sales associate I’ve ever worked with, he made everything so easy. Plus he’s hot More

by kayla.neissl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
Apr 04, 2023 -

AutoNation Ford Katy responded

Hello Kayla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

Robert was my advisor. He was very helpful and took care of me, and my vehicle. More

by J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 04, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

I just would like to say I'm really impressed with the team at this location, I have previously went to a different location for a vehicle, and it was not great but as soon as we came to the location Mich More

by Joshua T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Munevar Jr and Team
Mar 30, 2023 -

AutoNation Ford Katy responded

Hi Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2023

The sales guy was great - the finance guy was rude and not friendly when I went with another bank More

by KatyTexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine
Mar 30, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 305-8949 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 25, 2023

This dealership always does a great job, especially David Corvin, who got my car serviced promptly, while I waited. Thanks also to all the people behind the scenes that I don't see. More

by MikeM
Recommend Dealer
Yes
Employees Worked With
David Corvin
Mar 29, 2023 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

Easy a sale as could be. Very nice people. We were in and out with a new car in less than an hour. More

by jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 29, 2023 -

AutoNation Ford Katy responded

Hi Jim, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2023

Great services and highly recommend it to others . Once again thank you for everything . On helping us More

by Auv20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imanol salinas
Mar 27, 2023 -

AutoNation Ford Katy responded

Hello , your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

March 22, 2023

Probably one of the best dealership experiences. The price of the vehicle purchased was in the right price range and the sales experience was professional and not pushy whatsoever. I'm from San Anto More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massine
Mar 26, 2023 -

AutoNation Ford Katy responded

Hi Adrian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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