AutoNation Ford Jacksonville - Service Center

Great service. Very professional. Will be back to this dealer. They could use a better coffee machine. Not a big deal, though. I've used this dealership for service for a long time dealer. They could use a better coffee machine. Not a big deal, though. I've used this dealership for service for a long time More

The dealership is nice, the people are nice. I checked The dealership is nice, the people are nice. I checked under the hood to ensure everything was back in order to observe the oil was still dirty. In The dealership is nice, the people are nice. I checked under the hood to ensure everything was back in order to observe the oil was still dirty. In the past after having oil changed the oil on the stick was clean. More

Very efficient visit. Easy to schedule. They diagnosed my issue quickly and followed up. I was able to use the courtesy van. The messaged when my vehicle was ready. One day turnaround. issue quickly and followed up. I was able to use the courtesy van. The messaged when my vehicle was ready. One day turnaround. More

Susan was great! She was able to expedite a part that was on back order. It would have taken several weeks. on back order. It would have taken several weeks. More

Kevin the srevice advisor was great and it was nice to Kevin the srevice advisor was great and it was nice to talk to the mechanic afterwards. Kevin the srevice advisor was great and it was nice to talk to the mechanic afterwards. More

Excellent service and GOOD results from servicing my car!! I will continue to use your services FIRST!! I have always enjoyed and have been very satisfied with your employees and their service, especial car!! I will continue to use your services FIRST!! I have always enjoyed and have been very satisfied with your employees and their service, especially Stephanie! More

I have enjoyed this dealership from the service side. I didn’t buy my last two Fords from them, but it doesn’t matter to them. They treat me with respect and do what/when they say they will. When I need to didn’t buy my last two Fords from them, but it doesn’t matter to them. They treat me with respect and do what/when they say they will. When I need to replace my truck I will certainly go there first! More

Trash!! I've had all of my oil changes done through them and now I have a seized engine because there wasn't any oil!! and now I have a seized engine because there wasn't any oil!! More

The service advisor was rude, condescending, and abusive. She didn’t explain my bill. And exhibited a confusing hostility to my presence at the dealership. No manners whatsoever. I wasn’t even thanked for my She didn’t explain my bill. And exhibited a confusing hostility to my presence at the dealership. No manners whatsoever. I wasn’t even thanked for my business. my suggestion to the public would be to avoid the drama by avoiding this dealership. More

I passed many other places for service to drive 30 minute to this dealer. Bought 2 cars from here. Always had good service and helpful people. to this dealer. Bought 2 cars from here. Always had good service and helpful people. More