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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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October 08, 2021

She took very good care of me. She was able to take care of all my concerns. More

by johnra4233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service. Do not know her name
Oct 11, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 06, 2021

I never have to worry when taking the vehicle to AutoNation for service. Stephanie has been responsible for the service on my truck since I bought the vehicle from AutoNation. Great service and pr More

by pfairfax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Oct 09, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2021

The service was great as always Stephanie was very professional everthing was done ahead of time More

by hastings801Bac.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

High quality team took my concerns into service happy with results look forward to continuing relationships More

by jm.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Edwards
Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 01, 2021

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable More

by kayelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Susan Gunnell
Oct 01, 2021 -

kayelar responded

As always, Susan takes good care of my F150 and me. She is professional and very knowledgeable.

October 01, 2021

Great dealership and service. Only problem they can’t seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much bett More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica - service dept
Oct 05, 2021 -

AutoNation Ford Jacksonville responded

Hi Carolyn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 29, 2021

I was told that the repair could not be do a dealership. I have to take to a body shop repair. More

by Dennis Haddock
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 29, 2021

This service visit was handled by Susan Gunnell, who has handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations fo More

by RangerRider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunell
Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Hi Rangerrider, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2021

Appointment for service on time , happy withservice, did all I wanted done,advviced me on a few things to be done at future services, More

by Wrcahessemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept very good
Oct 03, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2021

Stephanie was awesome and service time was great. I asked for car to be ready by a certain time and it was! More

by lmtjax
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie- Service
Sep 29, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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