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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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November 03, 2021

Oil change and tire rotation completed in good time. Disappointed that I would have had to wait 2-3 hours to have a possible seal leak (wind noise) checked out especially since this was brought to their More

by zbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
November 01, 2021

Well trained personnel and professional customer service. Quick return on my vehicle service and we’ll done. Final product More

by Maximo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany
Nov 02, 2021 -

AutoNation Ford Jacksonville responded

Hello Maximo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2021

Excellent service. Been there 3 years. Won't go anywhere else. I don't need to add any more words; this says it all More

by Charley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Nov 03, 2021 -

AutoNation Ford Jacksonville responded

Hi Charley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 30, 2021

Excellent service on my 2013 Expedition. A/C fan repair. Personnel was attentive and professional. No complaints. More

by cnn0873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 03, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

Susan Gunnell is the best! Car was fixed quickly and the service is always great. More

by kathykramer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Oct 29, 2021 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 26, 2021

The Ford personnel are great and friendly and ready to help. We waited for the car while it was serviced, and was ready in less than an hour, and gave me a military discount which I appreciate. Ford us More

by jscherr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jones
Oct 29, 2021 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 26, 2021

Cannot say enough about Stephanie and her handling of my vehicle. I usually stay away from dealerships for maintenance as all too often I find them overpriced and recommending things that are not yet need More

by mcgowanm71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Oct 29, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 19, 2021

Great dealership. The service department are efficient, helpful and friendly. The lounge area is comfortable and has coffee tables where you can charge your phone or laptop. More

by Annie E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Oct 23, 2021 -

AutoNation Ford Jacksonville responded

Hi Annie, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

October 18, 2021

I took advantage of a complimentary detail and they did an excellent job. I was offered a shuttle to and from work so I didn't have to wait. James an Wanda were very accommodative. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda and James
Oct 21, 2021 -

AutoNation Ford Jacksonville responded

Hi Gm, we're glad to hear you enjoyed your visit. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 12, 2021

I’ve been doing business with this dealership for the past 16 years. Their service department and my assigned service managers never fail to provide top notch services. More

by Dean
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie McQuire
Oct 14, 2021 -

AutoNation Ford Jacksonville responded

Hi Dean, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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