Back

AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.1
590 Reviews
Today: 7:00 AM - 5:00 PM Open Now
View All Hours

590 Reviews of AutoNation Ford Jacksonville - Service Center

Sort by
November 07, 2021

Synthetic oil change and provided cabin air filter installation requested. Unfortunately, a tire rotation was performed and I was charged for it in addition to the requested services. My tires are new More

by Bill T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 09, 2021 -

AutoNation Ford Jacksonville responded

Hello Bill, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk. Have a good day!

November 04, 2021

I had such a bad morning . When I walked in for my appt , Stephanie made my visit AMAZING ! She was so kind and LISTENED ! Had my vehicle in amd out of the shop in no time ! Would indeed recommend you visiti More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 08, 2021 -

AutoNation Ford Jacksonville responded

Hi Amanda, thanks so much for the warm recommendation of the team here at AutoNation Ford Jacksonville. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 03, 2021

Oil change and tire rotation completed in good time. Disappointed that I would have had to wait 2-3 hours to have a possible seal leak (wind noise) checked out especially since this was brought to their More

by zbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
November 01, 2021

Well trained personnel and professional customer service. Quick return on my vehicle service and we’ll done. Final product More

by Maximo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany
Nov 02, 2021 -

AutoNation Ford Jacksonville responded

Hello Maximo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2021

Excellent service. Been there 3 years. Won't go anywhere else. I don't need to add any more words; this says it all More

by Charley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Nov 03, 2021 -

AutoNation Ford Jacksonville responded

Hi Charley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 30, 2021

Excellent service on my 2013 Expedition. A/C fan repair. Personnel was attentive and professional. No complaints. More

by cnn0873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 03, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

Susan Gunnell is the best! Car was fixed quickly and the service is always great. More

by kathykramer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Oct 29, 2021 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 26, 2021

The Ford personnel are great and friendly and ready to help. We waited for the car while it was serviced, and was ready in less than an hour, and gave me a military discount which I appreciate. Ford us More

by jscherr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jones
Oct 29, 2021 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 26, 2021

Cannot say enough about Stephanie and her handling of my vehicle. I usually stay away from dealerships for maintenance as all too often I find them overpriced and recommending things that are not yet need More

by mcgowanm71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Oct 29, 2021 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 19, 2021

Great dealership. The service department are efficient, helpful and friendly. The lounge area is comfortable and has coffee tables where you can charge your phone or laptop. More

by Annie E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Oct 23, 2021 -

AutoNation Ford Jacksonville responded

Hi Annie, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

...
52
...