AutoNation Ford Jacksonville - Service Center

Synthetic oil change and provided cabin air filter installation requested. Unfortunately, a tire rotation was performed and I was charged for it in addition to the requested services. My tires are new installation requested. Unfortunately, a tire rotation was performed and I was charged for it in addition to the requested services. My tires are new with less than 100 miles on them. I did not request a tire rotation. More

I had such a bad morning . When I walked in for my appt , Stephanie made my visit AMAZING ! She was so kind and LISTENED ! Had my vehicle in amd out of the shop in no time ! Would indeed recommend you visiti Stephanie made my visit AMAZING ! She was so kind and LISTENED ! Had my vehicle in amd out of the shop in no time ! Would indeed recommend you visiting her in the service center . More

Well trained personnel and professional customer service. Quick return on my vehicle service and we’ll done. Final product Quick return on my vehicle service and we’ll done. Final product More

Excellent service. Been there 3 years. Won't go anywhere else. I don't need to add any more words; this says it all else. I don't need to add any more words; this says it all More

Excellent service on my 2013 Expedition. A/C fan repair. Personnel was attentive and professional. No complaints. Personnel was attentive and professional. No complaints. More

Susan Gunnell is the best! Car was fixed quickly and the service is always great. service is always great. More

The Ford personnel are great and friendly and ready to help. We waited for the car while it was serviced, and was ready in less than an hour, and gave me a military discount which I appreciate. Ford us help. We waited for the car while it was serviced, and was ready in less than an hour, and gave me a military discount which I appreciate. Ford usually tops off my coolant and windshield washer which is a great service, but this time I was charged $2.99 which has me puzzled. I always take my car to Ford, vs a local mechanic, for the trust they have earned. More

Cannot say enough about Stephanie and her handling of my vehicle. I usually stay away from dealerships for maintenance as all too often I find them overpriced and recommending things that are not yet need vehicle. I usually stay away from dealerships for maintenance as all too often I find them overpriced and recommending things that are not yet needed. Their service must really show, because they do have a waitlist going on, and you can see the amount of vehicles they are getting when you drop yours off. Stephanie helped me get in sooner than arranged and I thought I was going to need brakes, tires and rotors all around. Techs provided the oil change, rotation of tires and said I can go at least one more on before the front brakes and rotors and back are still decent. So refreshing to see a business provide honest feedback to their customers and as long as this continues, my car will always be serviced here! More

Great dealership. The service department are efficient, helpful and friendly. The lounge area is comfortable and has coffee tables where you can charge your phone or laptop. helpful and friendly. The lounge area is comfortable and has coffee tables where you can charge your phone or laptop. More