AutoNation Ford Jacksonville - Service Center

The service, as usual, was exceptional and timely. Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, More

Stephanie in service was friendly and efficient. Repairs were done right away and efficiently. Facilities were attractive and clean. were done right away and efficiently. Facilities were attractive and clean. More

It was a good experience at the service center. Susan was very helpful and accommodating. very helpful and accommodating. More

Poor dealership. I brought my vehicle in for airbag recall. Technician nicked panel and caused it to be slightly loose. Told new panel was ordered and should arrive 7 to 10 days later and I would rec recall. Technician nicked panel and caused it to be slightly loose. Told new panel was ordered and should arrive 7 to 10 days later and I would receive a call. Over three weeks later, no call. I also asked for transmission to be checked as it was slightly sluggish going from first to second gear on occasion. All I heard was age of vehicle replacement recommended. I asked about flush, but was told it won't do any good due to age of vehicle. I will never purchase or service a vehicle thru business again. More

I love this place and won't take my truck anywhere else! Stephanie, my service rep, is amazing!! Thank you All! Let me just say too how much I love your shuttle drive - Antwan is awesome! Stephanie, my service rep, is amazing!! Thank you All! Let me just say too how much I love your shuttle drive - Antwan is awesome! More

It is obvious this dealership emphasizes service to the customer. Everyone went out of their way to make certain my needs were met. customer. Everyone went out of their way to make certain my needs were met. More

I Always Have A Good Experience At AutonNation Ford. I Always Have A Good Experience At Auton Nation Ford. Their Service Department Is Good. I Always Have A Good Experience At Auton Nation Ford. Their Service Department Is Good. More

Synthetic oil change and provided cabin air filter installation requested. Unfortunately, a tire rotation was performed and I was charged for it in addition to the requested services. My tires are new installation requested. Unfortunately, a tire rotation was performed and I was charged for it in addition to the requested services. My tires are new with less than 100 miles on them. I did not request a tire rotation. More

I had such a bad morning . When I walked in for my appt , Stephanie made my visit AMAZING ! She was so kind and LISTENED ! Had my vehicle in amd out of the shop in no time ! Would indeed recommend you visiti Stephanie made my visit AMAZING ! She was so kind and LISTENED ! Had my vehicle in amd out of the shop in no time ! Would indeed recommend you visiting her in the service center . More