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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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December 26, 2021

I love this dealership. Jessica is great. I always have a good experience here. I will return for service. More

by Bannry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
December 24, 2021

I have all of my vehicles serviced at this dealership. My Service Writer Jessica always goes above and beyond my needs. Thank You Jessica More

by flightengineer06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
December 23, 2021

Polite, efficient team in the service area. They were able to take me at the end of the day and complete the work quickly. More

by doug.childs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jones
December 23, 2021

The Service Dept listens and gets done what I want and need done. They always listen to my feedback and do their very best to deliver my vehicles back to me on or before the expectations they set. Kudos t More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Service Writer
December 21, 2021

The service department always gets my vehicle in and out as promised, thank you Jessica ! More

by gsdampier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
December 17, 2021

The online scheduling process was easy. They called my The online scheduling process was easy. They called my couple times to confirm my appointment The lady who took care of me was nice and kept me in More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 17, 2021

My car was serviced just recently and it was very fast and professional. I waited for my car and waiting area was very nice. All were helpful and friendly. More

by E.winney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
December 15, 2021

Service Dept has been on time every scheduled service visit, and has fixed every problem correctly without need for return service on my 2011 Ranger over the last 10 years. Amenities & computer access av More

by RangerRider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunell
Dec 17, 2021 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 14, 2021

Courteous and professional . I feel like they did a great service and repair to my truck More

by DonKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry and Slade
Dec 15, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 05, 2021

Service was performed under estimated time ,efficiently & it was very comfortable in the waiting room! Young lady that helped me was professional, efficient & fabulous customer service. More

by Lcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor is only person I spoke with
Dec 04, 2021 -

Lcs responded

Great dealership

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