AutoNation Ford Jacksonville - Service Center

Very good service experience. James has a great group, they go out of there way to help me get in and out and solve my problems. I am getting disappointed with the price of service here just for an oil c they go out of there way to help me get in and out and solve my problems. I am getting disappointed with the price of service here just for an oil change! More

Great service….. will recommend to friends. On time delivers. Set expectations and then exceeded them. Best fast friendly service. I will be back. delivers. Set expectations and then exceeded them. Best fast friendly service. I will be back. More

Friendly and great personnel, at the moment I showed up they were very attentive. Thanks they were very attentive. Thanks More

Great customer service, personnel attention to detail for my service was outstanding, this particular truck is one of three we have you service, always a great job, thank you. my service was outstanding, this particular truck is one of three we have you service, always a great job, thank you. More

Service was excellent. Answering our questions. I would recommend this to my friends. Thank you recommend this to my friends. Thank you More

Very well organized staff. My routine maintenance was handled on a timely basis and was right on my scheduled time. handled on a timely basis and was right on my scheduled time. More

Scheduled service appointment a week out. Dropped vehicle off and waited all day. Finally I called dealer at end of the day to check status only to find out vehicle had not even been touched yet. Picked up v off and waited all day. Finally I called dealer at end of the day to check status only to find out vehicle had not even been touched yet. Picked up vehicle and will never be back. More

My service writer Jessica is very professional and thorough. I had another service writer on my last service who allowed the service tech to miss some items so had return to the dealer. This has never thorough. I had another service writer on my last service who allowed the service tech to miss some items so had return to the dealer. This has never happened with Jessica and I will requesting her services in the future. A valuable employee no doubt. The dealers inventory on new products was very scarce, which makes me wonder if they will remain open. I hope that does not happen. More

Always great service and except for this annoying survey a great experience. now you have the 15 word min a great experience. now you have the 15 word min More

Great customer service department and grand service. Excellent technician and customer friendly. Very clean waiting area and very clean restroom. I been several Auto Nation for service. Phillips hwy #1 Excellent technician and customer friendly. Very clean waiting area and very clean restroom. I been several Auto Nation for service. Phillips hwy #1 in my book! More