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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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March 06, 2022

Stephanie in the service department is always very responsive and keeps you aware of all issues in a timely fashion. Of course she is the face of the service department and she has a great group of te More

by Bobjjones
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
Mar 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2022

Very good service with Stephanie handling everything she does excellent job. She takes her job very serious very professional. More

by rreinhardt91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie in service department
Mar 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 03, 2022

I recently brought my Explorer in for an oil change and tire rotation. It was accomplished while I waited and I found the whole process easy and painless. The Service Department personnel are friendly an More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Mar 06, 2022 -

AutoNation Ford Jacksonville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2022

Even though the service department was very busy they had my service done in a very short period of time. Exceptional service! More

by rickewick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie
Mar 06, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 01, 2022

They make it very convenient and easy to get your vehicle and quality work and no long weights More

by rcarolina1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lawrence, Chris Crawford, Greg Tippet, Chad Henson, Rini Schepen, Betty Edwards
Mar 03, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Well, I have no idea what happened with the service department, but in this case I had a bad experience about last service that was performed to my truck. So, the first thing was my truck was 5 days in More

by marcos contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Mcguire
Mar 03, 2022 -

AutoNation Ford Jacksonville responded

Hi Marcos, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 27, 2022

Over the past 20 years I have purchased four different vehicles from this dealership and have found the sales staff and service personnel to be professional and respectful… I give them my highest recommen More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Leonard
Mar 01, 2022 -

AutoNation Ford Jacksonville responded

Hi Bob, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 24, 2022

Very good customer service. I have used the repair center for all my ford oil changes. They always do a great job. I will continue to use. More

by Webb's care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Pfenning
Feb 26, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

February 21, 2022

I came in for a oil change and was greeted by Susan in a very nice manner. My car was ready in just an hour. I will continue to use this dealership. More

by Palelsey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan-service
Feb 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2022

Everyone was nice and very helpful'. The waiting area was very nice and the coffee was great. This was my first time at this dealership, but I will continue to have my vehicle serviced h More

by davidm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
susan gunnell
Feb 22, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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