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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.1
592 Reviews

592 Reviews of AutoNation Ford Jacksonville - Service Center

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November 20, 2023

Auto nation took care of the battery that needed replacing and took care of the recall that needed to be completed. More

by Cghiles072
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t recall his name
Report | Print
Nov 22, 2023 -

AutoNation Ford Jacksonville responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

Everyone there is so nice and respectful I’d 100% recommend going to this location. More

by Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 21, 2023 -

AutoNation Ford Jacksonville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Jacksonville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 19, 2023

Personnel have always been courteous, in person and by phone. Always use this Dealership when if I can get a timely appointment. More

by eghancock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names
Report | Print
Nov 21, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 19, 2023

Great service, Above and beyond , Best service ever and my place to go for any automotive issues More

by Russd1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 star service
Report | Print
Nov 21, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 10, 2023

Thanks for the great service. The team was very cooperative and even setup a late pickup with the sales department. Scheduling was excellent with very good communications. More

by jww1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 14, 2023 -

AutoNation Ford Jacksonville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Great customer service. Erica was excellent! Thanks! You just converted me from using a different Ford Store's Service Dept. More

by jfsmith034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2023

Brian made my experience stress free. I usually hate coming to the car dealership, but my last visit changed my mind. I was absolutely blown away by the compassion Brian showed me. It was More

by Klr81215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 06, 2023

Great Service Staff. Brian made sure that the repair was done on time is very pro More

by Ez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 10, 2023 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2023

Professional friendly staff Erica my advisor kept in touch with me on everything they were doing to my vehicle. More

by Stacygrl7278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 05, 2023 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Best service department I have ever dealt with. Extremely friendly, knowledgeable, and dedicated staff. Would highly recommend to anyone who is thinking of buying a new car or needing service for t More

by paulm221646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Nov 01, 2023 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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