AutoNation Ford Jacksonville - Service Center

Thanks for the great service. The team was very cooperative and even setup a late pickup with the sales department. Scheduling was excellent with very good communications. The team was very cooperative and even setup a late pickup with the sales department. Scheduling was excellent with very good communications. More

Great customer service. Erica was excellent! Thanks! You just converted me from using a different Ford Store's Service Dept. Erica was excellent! Thanks! You just converted me from using a different Ford Store's Service Dept. More

Brian made my experience stress free. I usually hate coming to the car dealership, but my last visit changed my mind. I was absolutely blown away by the compassion Brian showed me. It was I usually hate coming to the car dealership, but my last visit changed my mind. I was absolutely blown away by the compassion Brian showed me. It was exactly what I needed in that moment. Thank you. More

Great Service Staff. Brian made sure that the repair was done on time is very pro Brian made sure that the repair was done on time is very pro More

Professional friendly staff Erica my advisor kept in touch with me on everything they were doing to my vehicle. touch with me on everything they were doing to my vehicle. More

Best service department I have ever dealt with. Extremely friendly, knowledgeable, and dedicated staff. Would highly recommend to anyone who is thinking of buying a new car or needing service for t Extremely friendly, knowledgeable, and dedicated staff. Would highly recommend to anyone who is thinking of buying a new car or needing service for theirs. More

Up until I had to get my truck serviced everything was fine. Then I had to wait a month for parts, I had to initiate contact with you guys if I wanted to get info, I personally feel it could have been mor fine. Then I had to wait a month for parts, I had to initiate contact with you guys if I wanted to get info, I personally feel it could have been more professional! More

I have had an association with this Ford dealership for years. From Kings Crown, Mike Shad to Auto Nations. Whether purchase or service I have received the same respectful service. My service advisors hav years. From Kings Crown, Mike Shad to Auto Nations. Whether purchase or service I have received the same respectful service. My service advisors have been great. Now Nick Soto is my advisor and he is doing a wonderful job. I just had service on my new 2022 F150. Thanks Auto Nations More

I recently had my car at the dealership for some diagnostics to find a very intermittent noise from the transmission. A small repair of the interior overhead console was also needed. They only kept diagnostics to find a very intermittent noise from the transmission. A small repair of the interior overhead console was also needed. They only kept the car one night so I picked it up the next day. The tech staff did some resetting and I have not heard any noise from the transmission since. Hoping that got it fixed. The overhead panel/console needed a part which was ordered and then received 4 days later. I returned to the dealer for the reinstallation and was out of there in less than one hour. My service adviser was Amber and I give her 5 stars. Would definitely request her for my next visit. Totally satisfied. More

Service was completed on time as promised, Dalton did a great job explaining all aspects of my first oil change and tire rotation. Thanks! great job explaining all aspects of my first oil change and tire rotation. Thanks! More