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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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May 29, 2022

60000 mile scheduled service. Excellent place for service. Quick, well done. Reasonably priced. Don't go anywhere else for my service More

by Charley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 31, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2022

Very friendly staff pleasant to work with very informative and helpful would go back to the same dealer More

by Trucker _lou@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane McGuire
May 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 27, 2022

Been very helpful and professional. Always explains what is going on with the service and warranty. More

by Olaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2022 -

Olaf responded

Thank you for your time.

May 27, 2022

Friendly, caring and dependable service with a smile! I know that I can always count on Jessica when I take my Mustang in for servicing. They took me right at my appointment time, and I did not have to w More

by CSJax12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
May 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 24, 2022

My experience has always been very good. Jessica has worked with over the years since 2016. She’s very knowledgeable, professional and caring. Those working behind the scene are experts a More

by lgooden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry and Antwan Riley
May 26, 2022 -

AutoNation Ford Jacksonville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 27, 2022 -

lgooden responded

Thank you for your service. In a world that has harden over time, please know that you are appreciated. Life is a gift, a privilege. We should use our limited time we have demonstrating to the Giver of Life our appreciation for this gift by showing love, kindness and honesty toward one another. “Thank you” for your service.

May 24, 2022

Good service friendly. Love my Ford. Would recommend dealership to others. Feel the dealership is honest and wouldn’t tell me I needed something I really didn’t. More

by Jamesjohndrow
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 26, 2022 -

AutoNation Ford Jacksonville responded

Hello James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

May 19, 2022

Friendly no waiting in line quick service was seen at appointment time. Came in for oil change More

by kasson843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 20, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 18, 2022

Friendly, professional staff. No waiting in line to get help. Work completed quickly and done with care of my vehicle More

by calroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue
May 20, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2022

My service advisor, Waylon, was excellent. he was attentive and accurately took my repair request. Not only was the repairs done but the technician took the time to buff out a recent light scr More

by Gray F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon service advisor
May 20, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Never have any problems, everyone is always nice including Anton the shuttle driver. Had a recall on my Explorer. More

by dolber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell and Anton (shuttle driver)
May 17, 2022 -

dolber responded

I never had a problem with anyone or anything at Ford.

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