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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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June 08, 2022

I moved to Florida in June of 2021 and have had warranty work done on my F-150. Both times I worked with Jessica in the service department, she is fantastic. When it comes time to replace my current truck, More

by mike.matthias11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2022

Very upfront with timeframe and information regarding my truck issues. Courteous and friendly staff and a very convenient shuttle service More

by Woodall.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 07, 2022

Susan was very considerate of my time. She’s excellent to work with. I’ll ask for her next time I need service. More

by cbstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnel
Jun 09, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Service Mangers are always pleasant to work with and do a good job of explaining what is being done to my vehicle. More

by tsbenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

The dealership is slow even if you have an appointment. And they do not offer a car wash More

by Janward4236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
Jun 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 04, 2022

AutoNation did a great job at fixing up my work truck. Waylon was my service representative and keep me informed about what was needed to get me back on the road. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon
Jun 06, 2022 -

AutoNation Ford Jacksonville responded

Hi Justin, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

Service writer was polite, knowledgeable and service was completed in an clean and timely matter More

by Bgbll1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 31, 2022

Great Service experience! Starting with the appointment process through to the pick up everything went very well ! More

by offshore904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, James & Waylon
Jun 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

May 30, 2022

I always enjoy coming to Autonation. Jessica remembers me and also the service record of the tuck. She takes the time to review the history as well as the outlook and cautions for the ma More

by stephen349249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Antone
Jun 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 30, 2022

My first 10K mile service was a breeze, easy drop off and was completed ahead of schedule and was notified of the update. Thanks More

by Bob H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waylon Frank
Jun 01, 2022 -

AutoNation Ford Jacksonville responded

Hello, Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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