AutoNation Ford Jacksonville - Service Center

Jessica did a Great Job of communicating with me and was very friendly and certainly cute.....!!! very friendly and certainly cute.....!!! More

The staff is always courteous and friendly And keep me informed about my vehicles issues informed about my vehicles issues More

I was greeted quickly and professionally and was informed on how long the wait would be and I waited in a nice clean waiting area. on how long the wait would be and I waited in a nice clean waiting area. More

Waylon gave me great service and made the entire process smooth. I left there a completely satisfied customer. smooth. I left there a completely satisfied customer. More

Great service as always , excellent communication , very happy with everything. Jessica is my favorite, but everyone is super nice at this dealership. happy with everything. Jessica is my favorite, but everyone is super nice at this dealership. More

The maintenance/service department at this location is the worst I have ever experienced. I dropped off my F150 to get a few things worked on. Not only did they not fix the two main things that I dropped the worst I have ever experienced. I dropped off my F150 to get a few things worked on. Not only did they not fix the two main things that I dropped it off for. They also kept pushing back my servicing because of other people that had to bring their vehicles back because it had not fixed properly. I will never come back to this dealership. More

Friendly staff. Fixed recall per manufacturers recommendation in a timely manner. No complaints. Would go back again. Fixed recall per manufacturers recommendation in a timely manner. No complaints. Would go back again. More

Susan was Great ! ! Every item was addressed. She followed up with me during and after service. Thank you again !! ! Every item was addressed. She followed up with me during and after service. Thank you again !! More

Well to begin with everything was fine perfect! The courtesy car ride was perfect as well as the costumer service rep, the oil change, and the tire rotation. The part for the ac unit in s on back o The courtesy car ride was perfect as well as the costumer service rep, the oil change, and the tire rotation. The part for the ac unit in s on back order. They did refill it but I am looking forward to the usual ice cold ac when the back ordered part arrives. Great job guys. More

Great people and service was provided as I requested and expected. Check-in and payment after service are well managed and hassle free. Jessica was very pleasant and accommodating. expected. Check-in and payment after service are well managed and hassle free. Jessica was very pleasant and accommodating. More