AutoNation Ford Jacksonville - Service Center

The facility is very clean and inviting. It’s obvious that the people in the service department know their jobs very well. Everyone is always friendly and I have found that the service depar It’s obvious that the people in the service department know their jobs very well. Everyone is always friendly and I have found that the service department is very efficient. I don’t mind waiting at this facility for my car to get serviced. More

As always the professionalism of the staff at Auto Nation is Excellent. Thank you for making the car care experience hassle free. ;) is Excellent. Thank you for making the car care experience hassle free. ;) More

I have purchased 4 vehicles at this dealer and have been very pleased with the sales process. I have used the service department regularly and have not had any bad experience with them. They are very good very pleased with the sales process. I have used the service department regularly and have not had any bad experience with them. They are very good and take good care of my vehicle. More

No problems. Everyone knew how to do their job and were efficient at it. I will be back (to pick up my parts I ordered). Everyone knew how to do their job and were efficient at it. I will be back (to pick up my parts I ordered). More

Waylon Frank was very professional and went out of his way to make my service and wait time good. I appreciate his time and patience. Thank You Waylon.. way to make my service and wait time good. I appreciate his time and patience. Thank You Waylon.. More

Was very pleased with the service. Gary and James both provided excellent and honest service in a very timely manner. Gary and James both provided excellent and honest service in a very timely manner. More

Received professional and courteous service on a recall for my Ford Fusion. Will keep this dealer at top of list for new car purchase. for my Ford Fusion. Will keep this dealer at top of list for new car purchase. More

Car wash anytime after a visit. Other dealers are doing it! Good for customer relations. Other dealers are doing it! Good for customer relations. More

.friendly and helpful representative. Shuttle sevice provided for those who need it. Happy with serve provided for those who need it. Happy with serve More

Stephanie the service coordinator was the best person in that kind of role I have ever worked with before! She was diligent at keeping me informed. Pleasant when she called and committed to making sure that kind of role I have ever worked with before! She was diligent at keeping me informed. Pleasant when she called and committed to making sure that I was constantly being updated showing me I had value and that she recognized it. I will from this point forward will never take my mustang to any place else but Auto Nation Ford in Jacksonville, for sure as long is she is there! I don't have a clue about how much money people in her role make or don't but she is worth her weight in gold. Which when you consider GOLD is going for $1744 per ounce and by the look of Stephanie I would say she is approximately 135 pounds (sorry Stephanie) that would mean to the Auto Nation Ford she is worth about $3,767,040 worth of satified customers and business every year to the company and she is worth every penny of it, because it was the best experience I have ever had with a shop dealer or independent in the 40+ years I have owned a vehicle. KEEP UP THE INCREDIBLE WORK AND ATTENTION TO THE VALUE OF THE CUSTOMER STEPHANIE AND I HOPE THE COMPANY REALLY KNOWS HOW VALUABLE YOU ARE. Thanks for taking such good care of me and my father's car! God Bless! More