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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
594 Reviews

594 Reviews of AutoNation Ford Jacksonville - Service Center

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December 07, 2023

great service and great people! brought my car by for an oil change and tire rotation. fast and easy. came back to a clean car. great job guys! More

by cowley.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber
Dec 09, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

Great customer service. I have only been here twice for service and both have been great, the downside of last service was my truck was dirtier that when I dropped it off. I More

by stowelltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie
Dec 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 01, 2023

I called AutoNation on Friday got an appointment for Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership More

by john.c.logan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soto
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2023

My recall was done by the time given and the shuttle service man was great. More

by Alexis Amari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi Alexis, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 30, 2023

AutoNation was very quick and impressed me with the service they provided. I would recommend AutoNation service department. More

by rodamy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

I'm a part of the Honda family but came to Ford for the tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cole
Nov 30, 2023 -

AutoNation Ford Jacksonville responded

Hello Ashley, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

People were very nice and I liked that you get a wash at the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. More

by Ruthinbody
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 29, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (904) 242-6499. We'd appreciate the chance to make your experience a positive one.

November 27, 2023

This was the best service I’ve had in years. They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! More

by JoBeauJax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Dutcher
Nov 29, 2023 -

AutoNation Ford Jacksonville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 27, 2023

I came in for an oil change and was taken care of to the highest degree. Including a hand wash on my vehicle. I recommend this place for service. More

by kellysboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 29, 2023 -

AutoNation Ford Jacksonville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 26, 2023

Susan is my service advisor of choice. She is focused yet pleasantly welcoming. She communicated effectively to keep me abreast as to the status of my f250 . More

by Stukral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 27, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found Susan to be so supportive during your experience here at AutoNation Ford Jacksonville. Feel free to stop by if you ever need any more help.