AutoNation Ford Jacksonville - Service Center

People were very nice and I liked that you get a wash at the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. the end of the service. However I think that 2 hours and 20 minutes for a scheduled oil change is a bit long. More

This was the best service I’ve had in years. They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! They did the requested services, found a nail in my tire and patched, and so glad they brought back the washing of the car, that made my day! More

I came in for an oil change and was taken care of to the highest degree. Including a hand wash on my vehicle. I recommend this place for service. highest degree. Including a hand wash on my vehicle. I recommend this place for service. More

Susan is my service advisor of choice. She is focused yet pleasantly welcoming. She communicated effectively to keep me abreast as to the status of my f250 . She is focused yet pleasantly welcoming. She communicated effectively to keep me abreast as to the status of my f250 . More

It was lacking in "Customer Service". Only one person greeted me when I pulled up to the Serices area. A young man setting by the door and was the only one to acknowledge me. Once I s Only one person greeted me when I pulled up to the Serices area. A young man setting by the door and was the only one to acknowledge me. Once I stepped into the Services no one said anything, no good morning, welcome to Auto Nation, how can we assist you, we'll be right with you. One other key point of the five to six individuals behind the service desk they just stared at the computer and talking amongst themselves. More

I took my truck in for service and ended up with a fully serviced vehicle and got a free hand wash inside and out. I could not have been more pleased with the service. serviced vehicle and got a free hand wash inside and out. I could not have been more pleased with the service. More

Auto nation took care of the battery that needed replacing and took care of the recall that needed to be completed. replacing and took care of the recall that needed to be completed. More

Everyone there is so nice and respectful I’d 100% recommend going to this location. recommend going to this location. More

Personnel have always been courteous, in person and by phone. Always use this Dealership when if I can get a timely appointment. phone. Always use this Dealership when if I can get a timely appointment. More

Great service, Above and beyond , Best service ever and my place to go for any automotive issues my place to go for any automotive issues More