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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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September 28, 2022

Very pleased with their service department would highly recommend. Staff is pleasing to deal with and they are all very helpful More

by Roy Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Oct 03, 2022 -

AutoNation Ford Jacksonville responded

Hi Roy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

September 27, 2022

This is the second time I've had Stephanie for my Service Advisor - she is THE BEST. She is friendly, knowledgeable and efficient.........a real asset! More

by bunnielook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire
Oct 03, 2022 -

AutoNation Ford Jacksonville responded

Hi Bunnielook, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 26, 2022

Jessica the service advisor is easy to work with. She always has time for me More

by Jmassey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Susan, the service advisor is fantastic and the reason I go to this dealership. She's honest, professional, and does what she promises. She's the best I've ever worked with anywhere. When she leaves.... More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Oct 01, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2022

My service rep is excellent and always trats me right. I didnt have to wait long. More

by tewwoords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2022

This service department is outstanding. I made my appointment and showed up on time. They completed the job in 2 hours. More

by E.CLISBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 28, 2022 -

AutoNation Ford Jacksonville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2022

Great thanks for your service Susan G great job! The dealership had many customers ahead of me so waited a few days also waited one day more for a part to come in it was out of stock many out of More

by cherharg@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Sep 27, 2022 -

AutoNation Ford Jacksonville responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2022

Great service! I hope to work with the same service representative as this visit. Prompt, professional and friendly service. I would recommend to others for servic More

by D.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Chaney
Sep 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

September 21, 2022

Staff & service center was thorough and efficient. Reasonable prices and spacious waiting are with vending machines More

by Coachketo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 24, 2022 -

AutoNation Ford Jacksonville responded

Hi Coachketo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 21, 2022

Jessica and staff did a great job on making the repairs and getting my car back on the road!! More

by jnamen12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 24, 2022 -

AutoNation Ford Jacksonville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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