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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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November 02, 2022

Efficient, on time, quick service, friendly, helpful staff. I was not able to get a noise issue looked at unfortunately due to time constraints. More

by croth5875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Nov 10, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

The service was great. The waiting area was clean and comfortable and my vehicle was finished ahead of schedule. More

by Jbh_nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

Thanks to Susan for an excellent service experience. Easy to schedule and completed on time. More

by cbstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 01, 2022

This location has great service, friendly staff, and thorough communications. I have made this my service location. More

by beingbell13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 31, 2022

AutoNation is great for taking care of our fleet. The recalls are done timely and parts are there when we need them. Stephanie in service communicates well when we have a truck in for service. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McGuire, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hello Max, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

Been going to this dealership for years and they always take care of me. They are always willing to work with me on prices but most important i feel valued as a customer here. Thank you Susan for all of yo More

by Brett8929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

I purchased my car here in 2014. In a professional and timely manner, they have done all recall items and almost all maintenance items exceeding my expectations. As a dealer servi More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Chaney, Antwan Riley, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 31, 2022

Autonation Ford on Philips Highway Jacksonville Florida is always prompt, courteous and friendly, especially my service rep Stephanie. I feel they look out for me and do whatever they can for my benefit. More

by magaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McQuire
Nov 08, 2022 -

AutoNation Ford Jacksonville responded

Hello Magaba, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

I would recommend this dealership to others for sales and service. Service technicians are awesome More

by evanmcginnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.

October 28, 2022

They are very professional and knowledgeable. I never have to worry when dealing with this company! More

by dlsmith0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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