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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.2
588 Reviews

588 Reviews of AutoNation Ford Jacksonville - Service Center

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December 17, 2023

Excellent teamwork and dedication with great service and back up - feel like coming back again More

by bipin1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 20, 2023 -

AutoNation Ford Jacksonville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

I brought my newly acquired 2018 Taurus in for its first maintenance service on 12/12/23. Your service person, Erica Carmichael, was friendly, attentive and knowledgeable. The service was prompt and inclu More

by Chuck.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Carmichael
Dec 16, 2023 -

AutoNation Ford Jacksonville responded

Hello Chuck, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 13, 2023

I like The proffesionalism of The dealership workers and The complimentary washing of my car More

by Sbotea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 15, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

I am always impressed with the service I receive at AutoNation. I never feel taken advantage of and feel that they have my best interest in hand. My most recent service was with Bryan - and he went abo More

by cricket
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Feaster
Dec 14, 2023 -

AutoNation Ford Jacksonville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Jacksonville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

great service and great people! brought my car by for an oil change and tire rotation. fast and easy. came back to a clean car. great job guys! More

by cowley.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amber
Dec 09, 2023 -

AutoNation Ford Jacksonville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

Great customer service. I have only been here twice for service and both have been great, the downside of last service was my truck was dirtier that when I dropped it off. I More

by stowelltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie
Dec 05, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 01, 2023

I called AutoNation on Friday got an appointment for Monday. They figured out what was wrong with my truck got the parts and back on the road Wednesday very happy with this dealership More

by john.c.logan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Soto
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2023

My recall was done by the time given and the shuttle service man was great. More

by Alexis Amari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 04, 2023 -

AutoNation Ford Jacksonville responded

Hi Alexis, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 30, 2023

AutoNation was very quick and impressed me with the service they provided. I would recommend AutoNation service department. More

by rodamy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 02, 2023 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

I'm a part of the Honda family but came to Ford for the tire prices. Steve Cole and his team made it a great experience and it all went smoothly from start to finish. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cole
Nov 30, 2023 -

AutoNation Ford Jacksonville responded

Hello Ashley, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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