AutoNation Ford Jacksonville - Service Center

Auto Nation Jacksonville Florida is awesome. Their service department is friendly, efficient and professional. I waited for the service to be completed. They repaired my vehicle in less t Their service department is friendly, efficient and professional. I waited for the service to be completed. They repaired my vehicle in less time than expected. More

Very clean facility and helpfu staff. I was there a long time for an oil change. This appointment was made for me - computer generated I suppose. My vehicle is is new as of November 30 I was there a long time for an oil change. This appointment was made for me - computer generated I suppose. My vehicle is is new as of November 30. The automated appointment led me to believe this service was complimentary or included with my warranty. It was not. Turns out I never have to come to the dealership for oil changes. I could have saved time, but I was also led to believe Autonation would do a features check - I guess they did, though I don't see anything that reports on findings. More

My appointment for an oil change was on time and my service person Trent was very helpful. service person Trent was very helpful. More

I need a new battery, oil change and recall issue. Everything went well. Staff was friendly and professional Everything went well. Staff was friendly and professional More

Everyone was pleasant and professional. I am disappointed in the fact that they do not offer complimentary snacks, Coffee is ok, vending machines do not work. When they do work then toke I am disappointed in the fact that they do not offer complimentary snacks, Coffee is ok, vending machines do not work. When they do work then tokens should be given at service to use the machines, I was especially impressed with the great job that your car washing crew did. The brake dust in the spokes of the wheels was removed. VERY IMPRESSIVE!! to me. It was a little disturbing that the cost of $165.00 to troubleshoot my dash lights was that high. I passed on that. More

Took my car in for regular maint. service was quick and professional. TRENTON was awesome. He gave me info on what to expect for my service and what maintenance was due next for the service was quick and professional. TRENTON was awesome. He gave me info on what to expect for my service and what maintenance was due next for the future for my car. Highly recommended this location. More

Service Adviser is very rude. Unwilling to help. It seems she is not interested of my concern of getting my van repaired. She return the van to me with engine lights on and was in Unwilling to help. It seems she is not interested of my concern of getting my van repaired. She return the van to me with engine lights on and was instructed to keep driving it, until she received the new catalyctic converter replacement approved and received. This probably cost our company a new engine replacement. Our company will never use Autonation Service again. When I was needing parts and tools from my van, she is always nowhere to be found. I tend to wait longer just to access my van to retrieve my tools and parts. The Service Technician however, are helpful and nice to me during my visit. Service Adviser needed additional training in dealing with customer. More

They took care of me really quickly, especially considering the amount of vehicles at check in. Employees were moving fast. They have a waiting area across from service by sales and they have water considering the amount of vehicles at check in. Employees were moving fast. They have a waiting area across from service by sales and they have water, coffee, snacks, TV and comfortable sofas or work stations. It was a quick in and out for me. More

AutoNation Ford in Jax is very focused on making sure that they are providing customers with top service everyday! You can count on there professional drive to keep AutoNation a company with the best ser that they are providing customers with top service everyday! You can count on there professional drive to keep AutoNation a company with the best service reputation anywhere! Can’t ever go wrong with AutoNation Ford!!! More

Stephanie did a great job getting me in and out quickly and is always very professional. and is always very professional. More