AutoNation Ford Jacksonville - Service Center

Steve Cole and his service team were nothing but helpful when I was in a tight spot and without a vehicle. The way they handled my case with care made it easy for me to trust they would get my vehicle back when I was in a tight spot and without a vehicle. The way they handled my case with care made it easy for me to trust they would get my vehicle back up and running. I would definitely take my vehicle to his team again and wouldn’t have to worry about it being taken care of in a timely manner. More

I had the pleasure of visiting AutoNation Ford service dept. It was time for an oil change and 10,000 inspection on my Ford Edge that I purchased late last year. Service writer Aaron V was terrific. Ea dept. It was time for an oil change and 10,000 inspection on my Ford Edge that I purchased late last year. Service writer Aaron V was terrific. Easy to work with and pleasant and knowledgeable. He had helped me about 6 months ago with an accessory installation and was very helpful with care and cleaning of my accessory. For my oil change and inspection Aaron got me in and out in a very respectable time. WAY TO GO, AARON!! Thanks The car wash was not as good as previous visits with other vehicles, but was adequate. More

My experience was stellar with Ford Nation. It began with a quick conversation and appointment made in a timely manner. I was greeted immediately at the service department and was directed to m It began with a quick conversation and appointment made in a timely manner. I was greeted immediately at the service department and was directed to my advisor Miss Jennifer who then walked me through the entire process. I was also given a rental car. I received texts and phone calls throughout the next few hours explaining the process. I was pleasantly surprised to receive a phone call in the afternoon that the truck was ready and everything completed. I also felt the price was fair. Thank you kindly Ford Nation, you’ve gained a new customer. More

Kelly Dean ! !! always the best!!! right on point with my issues with my company car. !! always the best!!! right on point with my issues with my company car. More

very happy and shuttle service was excellent very happy with service dept darren was very helpful with service dept darren was very helpful More

Daniel is a wonderful Service Advisor. He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned He easily and efficiently coordinated the pickup, service and return delivery of my 2023 Mustang 5.0 Fastback. The service was complete and returned earlier than expected. More

They left me waiting in the place for 4 hours, no one helped me to tell me something, Sheenika helped me and she is a bad perso helped me to tell me something, Sheenika helped me and she is a bad perso More

Terry was awesome! ! He made sure I was taken care of quickly and was very professional. Took the time to listen and answer all questions that I had. ! He made sure I was taken care of quickly and was very professional. Took the time to listen and answer all questions that I had. More

Mr. Aaron was really nice and very professional and did a great job. I will come back and get my car serviced there again. great job. I will come back and get my car serviced there again. More