
AutoNation Ford Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We had the best experience with Mike Shad and John Ramirez! Everything was of ease and friendliness!! Will send more customers there!!! Thank you again! Ramirez! Everything was of ease and friendliness!! Will send more customers there!!! Thank you again! More
I bought my son his first car from Mike Shad Ford recently. I have bought two other cars for my two daughters in the past---one a Volvo and the other a VW Toureg, so this was not my first time comple recently. I have bought two other cars for my two daughters in the past---one a Volvo and the other a VW Toureg, so this was not my first time completing this task. I received great help, guidance and an extremely positive attitude from John Ramirez the minute I stepped on the lot. John helped my son and I with not only the right car but a very insightful test drive that put my son at ease from the minute he got in the car. It took us just under 1 hour to know we would be buying this car from John that day. After buying the car while my son sat in our car outside the office, I asked John for a favor to see if he would help me with a surprise at the Dealership the next day to make this purchase a really important day for my son. He was outstanding in his role and helped me make it a day that we will never forget! Thanks to John and all of the folks at Mike Shad Ford for their help during an important time in my son's life. Something neither of us will ever forget. To John---Don't change as your love for your job and desire to help others get what they really want comes through in everything you do! All the Best! Tommy Adkins More
Timely communication to calls and emails, patience in answering a zillion questions, through knowledge of the vehicle, professional and extremely pleasing/ friendly personality - took time out to chat a answering a zillion questions, through knowledge of the vehicle, professional and extremely pleasing/ friendly personality - took time out to chat about family and job, willing to work with me on a couple of constraints, proactive recommendations and just about the nicest sales folk I have met in a long time. John and Brian have "customer delight" nailed down to perfection. I will definitely recommend both gentlemen to my friends. More
My wife and I went down to Mike Shad Ford to purchase a new Ford Fusion. In all honesty we had already been to another Ford dealer near Regency and had a bad experience with a sales person. We were frustra new Ford Fusion. In all honesty we had already been to another Ford dealer near Regency and had a bad experience with a sales person. We were frustrated and just wanted to get the experience over with. When we arrived we were greeted by Ricardo Allen. We informed him as to what we wanted. He ask us to come inside and he would see what he had in inventory that would suite our need. He found the car at another AutoNation lot in Tampa. We purchased the car and was out of his office within an hour. The quickest I have ever purchased a car and I'm old and have purchased a lot of cars. The car came in within the three days he told us. We went down to pick it up and all the paperwork was ready. We signed the paperwork, picked up the car and drove away as Happy People. I would recommend this dealership to anyone purchasing a vehicle expecially if they get to deal with Ricardo Allen. Bottom line here is " Purchasing this car was fun ! " Regards, Chuck and Sally Farr More
The whole experience was wonderful. Everything was ready to go and the final steps were fast. I love my new car and will be back when my lease is up. The whole staff was courteous and friendly and I felt to go and the final steps were fast. I love my new car and will be back when my lease is up. The whole staff was courteous and friendly and I felt good through the whole process. Excellent!!!!!! More
Nick was amazing and very responsive to my questions and thorough with getting things lined up for our purchase. John Smith was incredible in his professional manner and 100% phenomenal customer service. thorough with getting things lined up for our purchase. John Smith was incredible in his professional manner and 100% phenomenal customer service. I had a problem with my registration and both John and Nick stepped up to the plate to help get me to a quick solution. Thanks guys. I will always remember your help and drive for outstanding customer service. I will definitely be back for our next car. More
I was looking for a replacement to my 2004 Ford Explorer. A friend recommended to contact Brian at Mike Shad Ford and I couldn't have been more happy with that decision. My experience from first contact to d A friend recommended to contact Brian at Mike Shad Ford and I couldn't have been more happy with that decision. My experience from first contact to driving off the lot with my new vehicle was peasent, fair and timely. The entire staff (Brian in particular) were extremely helpful to the point of even syncing my cell phone to my new car before I left. More
This was without questions the best experience I have ever had buying a car. Usually I dread the whole process, but Brian was great from the very beginning. He was easy to talk to and did not try to sell ever had buying a car. Usually I dread the whole process, but Brian was great from the very beginning. He was easy to talk to and did not try to sell me anything that I did not need. He got me a great price on my 2013 Ford Fusion. He gave me several updates while my car was being built to keep me in the loop and once the car arrived he took the time to explain everything to me before I signed the papers. Everyone at the dealership was very helpful. I recently had a small issue with my phone not syncing to my car and I gave Brian a call. He told me to come on over. As soon as I pulled in the parking lot he was there, quickly fixed the problem, and showed me what to do if it happened again. I highly recommend Brian Loblein and Mike Shad Ford at the Avenues for anyone who wants to have a great car buying experience. More
This was the best experience I have every had in purchasing a new vehicle. I was treated with such respect, kindness and NO pressure. Brian answered all my questions and beyond. I was dreading bu purchasing a new vehicle. I was treated with such respect, kindness and NO pressure. Brian answered all my questions and beyond. I was dreading buying a new car but this experince with Brian at Mike Shad Ford has changed my attitude. Please if you are in the market for buying a new car you have to give Brian a call. I don't believe you would regret it, I sure don't. Sincerely, Kathy G Jacksonville FL More