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AutoNation Ford Jacksonville

Jacksonville, FL

4.4
982 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 982 reviews

December 17, 2021

Tremendous services and friendly personnel. Jorrell a good and reliable sale person. He explained in detail about the dealer and the vehicle that I purchased again Thank for the job well done Jorel More

by puertoricojose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel I give him 5 stars
December 17, 2021

The online scheduling process was easy. They called my The online scheduling process was easy. They called my couple times to confirm my appointment The lady who took care of me was nice and kept me in More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 17, 2021

My car was serviced just recently and it was very fast and professional. I waited for my car and waiting area was very nice. All were helpful and friendly. More

by E.winney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
December 15, 2021

Excellent service from start to finish. Kyle, was the best! He exceeded all of my expectations and went above and beyond. I could not ask for better! More

by NicholeT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duteau
Dec 17, 2021 -

AutoNation Ford Jacksonville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 15, 2021

Service Dept has been on time every scheduled service visit, and has fixed every problem correctly without need for return service on my 2011 Ranger over the last 10 years. Amenities & computer access av More

by RangerRider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunell
Dec 17, 2021 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 14, 2021

Courteous and professional . I feel like they did a great service and repair to my truck More

by DonKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry and Slade
Dec 15, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 14, 2021

What a great experience that my family and I had at AutoNation Ford! From Patty and Terry taking their time to make sure the truck that I was interested in was ready for me to look at and take for a te More

by rsd2581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Haggin, Terry Leonard
Dec 16, 2021 -

AutoNation Ford Jacksonville responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2021

The Service Team got everything done in an afternoon, awesome. . Jessica Henry is very professional! More

by steffie1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Dec 11, 2021 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 07, 2022 -

steffie1960 responded

Ford Auto Nation on Phillips Hwy provides excellent service. Jessica Henry and Antwan Riley and the mechanics go above and beyond. Thank you all!

December 07, 2021

Patti was very knowledgeable but not pushy. We dealt with 1 person and very little negotiation and back and forth. We shared what we were willing to pay for Edge and they came in close to what we wante More

by P.wheeler9891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti, Jacob, and William for financing and paperwork.
Dec 10, 2021 -

AutoNation Ford Jacksonville responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2021

Service was performed under estimated time ,efficiently & it was very comfortable in the waiting room! Young lady that helped me was professional, efficient & fabulous customer service. More

by Lcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor is only person I spoke with
Dec 04, 2021 -

Lcs responded

Great dealership

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