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AutoNation Ford Jacksonville

Jacksonville, FL

Overview
Reviews
Vehicles
4.4
982 Reviews
As one of the largest Ford dealerships in northern Florida, AutoNation Ford Jacksonville can cater to all of your automobile needs. Our showroom is located in Jacksonville, directly southeast of The Avenues shopping center. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Jacksonville is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Jacksonville looks forward to your visit!
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10720 Phillips Hwy

Jacksonville, FL

32256

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Showing 982 reviews

January 09, 2022

The service department at Auto Nation Ford is the best. All employees are always friendly, professional and helpful. An added bonus is that they have our service records and know what needs to be done. Tha More

by Marsha Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi Marsha, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 08, 2022

Staff new the problem i had with my crown vic and repaired it with no problem. More

by shagnbiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 06, 2022

Excellent service, got my vehicle back with issues resolved in a timely manner, service personnel were friendly More

by johnarahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 06, 2022

Always friendly, fast, and reliable. I will continue to take my car to them. I trust them to do right by me. More

by BamaSurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Gunnell
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 05, 2022

Overall, a good dealership, but I've only been there twice for service. Sadly, I was charged $120 to inspect an airbag light that stayed lit, not long after the second recall from Ford regarding thei More

by camerata4music
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (904) 242-6499 -- we hope to hear from you soon.

January 04, 2022

It took three visits, but they got it right on the 3rd one. Someone from service department, also, updated me on car status. More

by mosteller8675
Recommend Dealer
Yes
Employees Worked With
Do not know.
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 04, 2022

I didn't think we were going to make it but Autonation got me to a deal I could afford. More

by dbarton7731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 04, 2022

Great and friendly customer service. Daryl Campbell kept in frequent contact as I waited for my new Maverick to be built and delivered. More

by Newpass1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Campbell
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 03, 2022

Everything was good but they needed it overnight to fix a ball bearing. Should be easy More

by Joe.murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessuca
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Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 02, 2022

Brought my mustang in for warranty issues and was treated well - Vehicle was fixed right the first time Thanks More

by Corvettedrvrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Jan 18, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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